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== Consumer Protection Profile ==
==Consumer Protection Profile==
[[File:John deere doc.png|thumb|524x524px|Front Page of the FTC's Suit Against John Deere<ref name="DCRCCN325">https://www.ftc.gov/system/files/ftc_gov/pdf/DeereCoREDACTEDComplaintCaseNo325-cv-50017.pdf</ref>]]
[[File:John deere doc.png|thumb|524x524px|Front Page of the FTC's Suit Against John Deere<ref name="DCRCCN325">https://www.ftc.gov/system/files/ftc_gov/pdf/DeereCoREDACTEDComplaintCaseNo325-cv-50017.pdf</ref>]]


==== Repairability ====
====Repairability====


* John Deere limits access to essential repair software and diagnostic tools.<ref name="dith3">https://pirg.org/resources/deere-in-the-headlights-3/</ref>
*John Deere limits access to essential repair software and diagnostic tools.<ref name="dith3">https://pirg.org/resources/deere-in-the-headlights-3/</ref>
* Restrictive policies prevent farmers from performing repairs or using independent repair shops, forcing them to rely on authorized dealerships.<ref name="jdflrtrt" />
*Restrictive policies prevent farmers from performing repairs or using independent repair shops, forcing them to rely on authorized dealerships.<ref name="jdflrtrt" />
* Farmers have reported being unable to fix minor mechanical issues without John Deere's proprietary tools.<ref name="fssdcp">https://www.ftc.gov/news-events/news/press-releases/2025/01/ftc-states-sue-deere-company-protect-farmers-unfair-corporate-tactics-high-repair-costs</ref>
*Farmers have reported being unable to fix minor mechanical issues without John Deere's proprietary tools.<ref name="fssdcp">https://www.ftc.gov/news-events/news/press-releases/2025/01/ftc-states-sue-deere-company-protect-farmers-unfair-corporate-tactics-high-repair-costs</ref>
* John Deere has allegedly unlawfully inflated repair costs by controlling the repair-service market.
*John Deere has allegedly unlawfully inflated repair costs by controlling the repair-service market.


==== Monopoly On Repairs ====
====Monopoly On Repairs====
<ul>
<ul>
<li> John Deere's control over the repair market has been likened to monopolistic behavior.</li>
<li> John Deere's control over the repair market has been likened to monopolistic behavior.</li>
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</ul>
</ul>


==== Digital Rights and Ownership ====
====Digital Rights and Ownership====


* John Deere uses software locks and [[digital-rights management]] (DRM) systems that control user autonomy.<ref>https://pirg.org/edfund/resources/john-deere-repair-software/</ref>
*John Deere uses software locks and [[digital rights management]] (DRM) systems that control user autonomy.<ref>https://pirg.org/edfund/resources/john-deere-repair-software/</ref>
* These measures prevent farmers and independent repair technicians from completing repairs without access to the proprietary software.<ref name="dith3"/>
*These measures prevent farmers and independent repair technicians from completing repairs without access to the proprietary software.<ref name="dith3" />


==== Right to Repair Legislation Opposition ====
====Right to Repair Legislation Opposition====


* John Deere has actively lobbied against right-to-repair legislation in multiple states, and on the federal level. <ref>https://pirg.org/resources/john-deere-and-right-to-repair-over-the-years/?utm_source=chatgpt.com</ref><ref>https://wisconsinwatch.org/2024/04/midwest-farmers-right-to-repair-agriculture-john-deere-illinois/?utm_source=chatgpt.com</ref>
*John Deere has actively lobbied against right-to-repair legislation in multiple states, and on the federal level. <ref>https://pirg.org/resources/john-deere-and-right-to-repair-over-the-years/?utm_source=chatgpt.com</ref><ref>https://wisconsinwatch.org/2024/04/midwest-farmers-right-to-repair-agriculture-john-deere-illinois/?utm_source=chatgpt.com</ref>
* Despite signing a memorandum of understanding with the American Farm Bureau Federation in 2023, the company has been accused of undermining the spirit of the agreement.<ref>[https://investigatemidwest.org/2024/11/12/is-john-deeres-day-of-reckoning-soon-at-hand/#:~:text=In%20a%20nutshell%3A%20Deere%20embeds%20authorization%20codes%20in,dealers%20have%20access%20to%20all%20the%20verification%20codes. https://investigatemidwest.org/2024/11/12/is-john-deeres-day-of-reckoning-soon-at-hand/#:~:text=In%20a%20nutshell%3A%20Deere%20embeds%20authorization%20codes%20in,dealers%20have%20access%20to%20all%20the%20verification%20codes.]</ref><ref>https://www.youtube.com/watch?v=7-RgOUT3zeo</ref>
*Despite signing a memorandum of understanding with the American Farm Bureau Federation in 2023, the company has been accused of undermining the spirit of the agreement.<ref>[https://investigatemidwest.org/2024/11/12/is-john-deeres-day-of-reckoning-soon-at-hand/#:~:text=In%20a%20nutshell%3A%20Deere%20embeds%20authorization%20codes%20in,dealers%20have%20access%20to%20all%20the%20verification%20codes. https://investigatemidwest.org/2024/11/12/is-john-deeres-day-of-reckoning-soon-at-hand/#:~:text=In%20a%20nutshell%3A%20Deere%20embeds%20authorization%20codes%20in,dealers%20have%20access%20to%20all%20the%20verification%20codes.]</ref><ref>https://www.youtube.com/watch?v=7-RgOUT3zeo</ref>


== Consumer Protection Incidents ==
==Consumer Protection Incidents==


==== FTC Lawsuit (January 2025) ====
====FTC Lawsuit (January 2025)====
On January 15, 2025, the Federal Trade Commission (FTC) filed a lawsuit against John Deere, alleging anticompetitive practices in the repair market.<ref name="fssdcp" /><ref name="DCRCCN325" /> The lawsuit claims that:
On January 15, 2025, the Federal Trade Commission (FTC) filed a lawsuit against John Deere, alleging anticompetitive practices in the repair market.<ref name="fssdcp" /><ref name="DCRCCN325" /> The lawsuit claims that:


* John Deere unlawfully inflated repair costs by monopolizing the repair-service market.
*John Deere unlawfully inflated repair costs by monopolizing the repair-service market.
* The company's restrictive policies violated consumer-protection laws and limited farmers' ability to maintain their equipment.
*The company's restrictive policies violated consumer-protection laws and limited farmers' ability to maintain their equipment.


== References ==
==References==
<references />
<references />


Revision as of 08:19, 23 January 2025

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John Deere is a leading manufacturer of agricultural and heavy machinery. Founded in 1837, they are primarily known for their heavy-duty agriculture machines, such as tractors and combines. They have recently faced criticism for their business practices, especially in the realm of equipment repair. These practices have raised concerns among farmers, independent repair technicians, and consumer-advocacy groups.[1]

John Deere
Basic information
Founded 1837
Legal structure Public
Industry Agricultural machinery, Heavy equipment
Official website https://deere.com/


Consumer Protection Profile

Front Page of the FTC's Suit Against John Deere[2]

Repairability

  • John Deere limits access to essential repair software and diagnostic tools.[3]
  • Restrictive policies prevent farmers from performing repairs or using independent repair shops, forcing them to rely on authorized dealerships.[1]
  • Farmers have reported being unable to fix minor mechanical issues without John Deere's proprietary tools.[4]
  • John Deere has allegedly unlawfully inflated repair costs by controlling the repair-service market.

Monopoly On Repairs

  • John Deere's control over the repair market has been likened to monopolistic behavior.
  • By restricting and controlling access to repair resources and parts, the company has effectively eliminated competition in the repair market.[5]

Digital Rights and Ownership

  • John Deere uses software locks and digital rights management (DRM) systems that control user autonomy.[6]
  • These measures prevent farmers and independent repair technicians from completing repairs without access to the proprietary software.[3]

Right to Repair Legislation Opposition

  • John Deere has actively lobbied against right-to-repair legislation in multiple states, and on the federal level. [7][8]
  • Despite signing a memorandum of understanding with the American Farm Bureau Federation in 2023, the company has been accused of undermining the spirit of the agreement.[9][10]

Consumer Protection Incidents

FTC Lawsuit (January 2025)

On January 15, 2025, the Federal Trade Commission (FTC) filed a lawsuit against John Deere, alleging anticompetitive practices in the repair market.[4][2] The lawsuit claims that:

  • John Deere unlawfully inflated repair costs by monopolizing the repair-service market.
  • The company's restrictive policies violated consumer-protection laws and limited farmers' ability to maintain their equipment.

References

  1. ↑ 1.0 1.1 https://www.npr.org/2025/01/15/nx-s1-5260895/john-deere-ftc-lawsuit-right-to-repair-tractors
  2. ↑ 2.0 2.1 https://www.ftc.gov/system/files/ftc_gov/pdf/DeereCoREDACTEDComplaintCaseNo325-cv-50017.pdf
  3. ↑ 3.0 3.1 https://pirg.org/resources/deere-in-the-headlights-3/
  4. ↑ 4.0 4.1 https://www.ftc.gov/news-events/news/press-releases/2025/01/ftc-states-sue-deere-company-protect-farmers-unfair-corporate-tactics-high-repair-costs
  5. ↑ https://www.courthousenews.com/ftc-accuses-john-deere-of-unlawful-equipment-repair-practices/
  6. ↑ https://pirg.org/edfund/resources/john-deere-repair-software/
  7. ↑ https://pirg.org/resources/john-deere-and-right-to-repair-over-the-years/?utm_source=chatgpt.com
  8. ↑ https://wisconsinwatch.org/2024/04/midwest-farmers-right-to-repair-agriculture-john-deere-illinois/?utm_source=chatgpt.com
  9. ↑ https://investigatemidwest.org/2024/11/12/is-john-deeres-day-of-reckoning-soon-at-hand/#:~:text=In%20a%20nutshell%3A%20Deere%20embeds%20authorization%20codes%20in,dealers%20have%20access%20to%20all%20the%20verification%20codes.
  10. ↑ https://www.youtube.com/watch?v=7-RgOUT3zeo
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