Turkcell Superonline: Difference between revisions

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In 2011, a hacktivist group called Telecomix claimed that Syria was using Blue Coat Systems products to censor the internet and these allegations were investigated by the US government. Citizen Lab's research has also provided evidence of Blue Coat devices being used for censorship and surveillance in countries like Turkey and Syria.<ref>[https://www.eff.org/deeplinks/2011/10/blue-coat-acknowledges-syrian-government-use-its-products Blue Coat: Concern for Criminal Penalties, Not Human Rights] ([http://web.archive.org/web/20251018045713/https://www.eff.org/deeplinks/2011/10/blue-coat-acknowledges-syrian-government-use-its-products Archived])</ref>

===Injecting ads into websites (2017)===

[[File:~~TurkcellAds~~.png|thumb|369x369px|Picture Showing Superonline Ads which is injected into the website by ISP itself]]

[[File:Turkcell ads.png|thumb|369x369px|Picture Showing Superonline Ads which is injected into the website by ISP itself]]

Superonline has been criticized for injecting various advertisements into its customers' web connections while they browse the internet, thereby forcing them to watch the advertisements. Requests for clarification to the company went unanswered. This incident was described as the first evidence of traffic monitoring and manipulation through deep packet inspection in Turkey.<ref>{{cite web|last1=Gözütok|first1=Ahmet|title=Turkcell Superonline kullanıcılarını reklam izlemeye mi zorluyor?|url=https://www.donanimhaber.com/operatorler--kurumsal-haberler/haberleri/Turkcell-Superonline-kullanicilarini-reklam-izlemeye-mi-zorluyor.htm|website=donanimhaber.com|access-date=19 June 2017|archive-url=https://web.archive.org/web/20170619141204/https://www.donanimhaber.com/operatorler--kurumsal-haberler/haberleri/Turkcell-Superonline-kullanicilarini-reklam-izlemeye-mi-zorluyor.htm|archive-date=19 June 2017}}</ref><ref>{{cite web|last1=Yagiz|title=İddia: Superonline kullanıcılarına izinsiz reklam gösteriyor.|url=https://medium.com/@anonrig/i%CC%87ddia-superonline-kullan%C4%B1c%C4%B1lar%C4%B1na-izinsiz-reklam-g%C3%B6steriyor-ba555360424|website=medium.com|date=25 September 2016|access-date=19 June 2017|archive-url=https://web.archive.org/web/20170619141143/https://medium.com/@anonrig/i%CC%87ddia-superonline-kullan%C4%B1c%C4%B1lar%C4%B1na-izinsiz-reklam-g%C3%B6steriyor-ba555360424|archive-date=19 June 2017}}</ref> This problem has since been fixed and the development of HTTPS technology has made it very difficult for this to happen again.<ref>[https://docs.google.com/spreadsheets/d/1xZPAw1uCdLqDz8F_Vz57DRvCNJTcCnPgtG7P-yeloUc/edit?usp=sharing Web Hacking Incident Database] ([http://web.archive.org/web/20250709004800/https://docs.google.com/spreadsheets/d/1xZPAw1uCdLqDz8F_Vz57DRvCNJTcCnPgtG7P-yeloUc/edit?usp=sharing Archived])</ref>

===Applying Censorship during Earthquake Incident (2023)===

On February 6, 2023, the company was criticized for internet outages at critical moments during the massive earthquakes centered in Kahramanmaraş, Turkey. Immediately after the earthquake disaster, the collapse of the internet infrastructure, which was critical for search and rescue operations and coordination, left both citizens and government agencies in a difficult situation. In the aftermath, Superonline was severely criticized for its lack of infrastructure resilience and emergency preparedness.

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 In 2011, a hacktivist group called Telecomix claimed that Syria was using Blue Coat Systems products to censor the internet and these allegations were investigated by the US government. Citizen Lab's research has also provided evidence of Blue Coat devices being used for censorship and surveillance in countries like Turkey and Syria.<ref>[https://www.eff.org/deeplinks/2011/10/blue-coat-acknowledges-syrian-government-use-its-products Blue Coat: Concern for Criminal Penalties, Not Human Rights] ([http://web.archive.org/web/20251018045713/https://www.eff.org/deeplinks/2011/10/blue-coat-acknowledges-syrian-government-use-its-products Archived])</ref>
 ===Injecting ads into websites (2017)===
-[[File:TurkcellAds.png|thumb|369x369px|Picture Showing Superonline Ads which is injected into the website by ISP itself]]
+[[File:Turkcell ads.png|thumb|369x369px|Picture Showing Superonline Ads which is injected into the website by ISP itself]]
 Superonline has been criticized for injecting various advertisements into its customers' web connections while they browse the internet, thereby forcing them to watch the advertisements. Requests for clarification to the company went unanswered. This incident was described as the first evidence of traffic monitoring and manipulation through deep packet inspection in Turkey.<ref>{{cite web|last1=Gözütok|first1=Ahmet|title=Turkcell Superonline kullanıcılarını reklam izlemeye mi zorluyor?|url=https://www.donanimhaber.com/operatorler--kurumsal-haberler/haberleri/Turkcell-Superonline-kullanicilarini-reklam-izlemeye-mi-zorluyor.htm|website=donanimhaber.com|access-date=19 June 2017|archive-url=https://web.archive.org/web/20170619141204/https://www.donanimhaber.com/operatorler--kurumsal-haberler/haberleri/Turkcell-Superonline-kullanicilarini-reklam-izlemeye-mi-zorluyor.htm|archive-date=19 June 2017}}</ref><ref>{{cite web|last1=Yagiz|title=İddia: Superonline kullanıcılarına izinsiz reklam gösteriyor.|url=https://medium.com/@anonrig/i%CC%87ddia-superonline-kullan%C4%B1c%C4%B1lar%C4%B1na-izinsiz-reklam-g%C3%B6steriyor-ba555360424|website=medium.com|date=25 September 2016|access-date=19 June 2017|archive-url=https://web.archive.org/web/20170619141143/https://medium.com/@anonrig/i%CC%87ddia-superonline-kullan%C4%B1c%C4%B1lar%C4%B1na-izinsiz-reklam-g%C3%B6steriyor-ba555360424|archive-date=19 June 2017}}</ref> This problem has since been fixed and the development of HTTPS technology has made it very difficult for this to happen again.<ref>[https://docs.google.com/spreadsheets/d/1xZPAw1uCdLqDz8F_Vz57DRvCNJTcCnPgtG7P-yeloUc/edit?usp=sharing Web Hacking Incident Database] ([http://web.archive.org/web/20250709004800/https://docs.google.com/spreadsheets/d/1xZPAw1uCdLqDz8F_Vz57DRvCNJTcCnPgtG7P-yeloUc/edit?usp=sharing Archived])</ref>
 ===Applying Censorship during Earthquake Incident (2023)===
 On February 6, 2023, the company was criticized for internet outages at critical moments during the massive earthquakes centered in Kahramanmaraş, Turkey. Immediately after the earthquake disaster, the collapse of the internet infrastructure, which was critical for search and rescue operations and coordination, left both citizens and government agencies in a difficult situation. In the aftermath, Superonline was severely criticized for its lack of infrastructure resilience and emergency preparedness.