Ikawa Coffee: Difference between revisions
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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | ||
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{{Main| | === Discontinuation of Ikawa Home Roasters (''2017-2026'') === | ||
{{Main|Discontinuation of Ikawa Home Roasters}} | |||
In May 2025, users received emails announcing the discontinuation of Ikawa Home products and their supporting applications. The app was set to reach its end of life on 31 December 2026, which would render the roaster unusable.<ref>{{Cite web |last=Home |first=Ikawa |date=2025-05-25 |title=Help! I wanted to buy an IKAWA Home roasting system |url=https://ikawahome.crunch.help/en/the-most-frequently-asked-questions/help-i-wanted-to-buy-an-ikawa-home-roasting-system |website=Ikawahome}}</ref> | |||
Despite this, the Ikawa Home website continued to sell these products without disclosing the app's discontinuation or the limited lifespan on the main product page.The continued until the public announcement on 21 May 2025. This resulted in users who purchased the product during this period only a 18 month window of full functionality. <ref>{{Cite web |last=Auctor |date=2025-05-21 |title=IKAWA Home shutting down - Sept. 2025 |url=https://www.home-barista.com/roasting/ikawa-home-shutting-down-sept-2025-t99502.html}}</ref> | |||
===Example incident two (''date'')=== | ===Example incident two (''date'')=== | ||
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