Ngenic: Difference between revisions
restoring company page deleted in error Tag: Recreated |
fix Main template link: use correct unicode curly quotes to match incident page title |
||
| Line 23: | Line 23: | ||
== Incidents == | == Incidents == | ||
=== Forced subscription on | === Forced subscription on “lifetime” Tune customers (2025) === | ||
{{Main|Ngenic forces subscription on previously | {{Main|Ngenic forces subscription on previously “lifetime” Tune customers}} | ||
After Ngenic AB went bankrupt in April 2025, the new owners (Aurorakoncernen, operating through Ngenic Energi AB) imposed mandatory monthly subscriptions on all Ngenic Tune customers. Customers who had paid 5,395 SEK for a one-time "lifetime" service were placed in the same position as monthly subscribers. Without a subscription, the devices' smart heating features are disabled.<ref name="faq" /> | After Ngenic AB went bankrupt in April 2025, the new owners (Aurorakoncernen, operating through Ngenic Energi AB) imposed mandatory monthly subscriptions on all Ngenic Tune customers. Customers who had paid 5,395 SEK for a one-time "lifetime" service were placed in the same position as monthly subscribers. Without a subscription, the devices' smart heating features are disabled.<ref name="faq" /> | ||