John Deere: Difference between revisions

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This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

===FTC Lawsuit (January 2025)===

===FTC Lawsuit (''January 2025'')===

On January 15, 2025, the [[Federal Trade Commission]] (FTC) filed a lawsuit against John Deere, alleging ~~anticompetitive~~ practices in the repair market.<ref name="fssdcp" /><ref name="DCRCCN325" /> The lawsuit claims that:

On January 15, 2025, the [[Federal Trade Commission]] (FTC) filed a lawsuit against John Deere, alleging anti-competitive practices in the repair market.<ref name="fssdcp" /><ref name="DCRCCN325" /> The lawsuit claims that:

*John Deere unlawfully inflated repair costs by monopolizing the repair-service market.

*The company's restrictive policies violated consumer-protection laws and limited farmers' ability to maintain their equipment.

===Security flaws===

===Security flaws exposed sensitive customer information (''2021'')===

{{Main|John Deere security flaws exposed sensitive customer information}}

A number of security flaws in the software John Deere provided could have allowed hackers to find and download the personal data of all owners of the company’s farming vehicles and equipment. John Deere downplayed the impact while simultaneously increasing their security practices, as security jobs opened and they started to partner up with security researchers.

A number of security flaws in the software John Deere provided could have allowed hackers to find and download the personal data of all owners of the company’s farming vehicles and equipment.<ref name=":0">{{Cite web |author=Lorenzo Franceschi-Bicchierai |date=22 April 2021 |title=Bugs Allowed Hackers to Dox John Deere Tractor Owners |url=https://www.vice.com/en/article/bugs-allowed-hackers-to-dox-all-john-deere-owners/ |archive-url=http://web.archive.org/web/20251219042942/https://www.vice.com/en/article/bugs-allowed-hackers-to-dox-all-john-deere-owners/ |archive-date=19 Dec 2025 |publisher=Vice Media |language=en |format=article}}</ref> John Deere downplayed the impact while simultaneously increasing their security practices.<ref>{{Cite web |author=Laurie Bedord |date=23 Apr 2021 |title=John Deere Addresses the Ongoing Risks of Living in a Digital World |url=https://www.agriculture.com/news/technology/john-deere-addresses-the-risks-of-living-in-a-digital-world |archive-url=http://web.archive.org/web/20250723043851/https://www.agriculture.com/news/technology/john-deere-addresses-the-risks-of-living-in-a-digital-world |archive-date=23 Jul 2025 |publisher=Successful Farming |language=en |format=article}}</ref><ref name=":2">{{Cite web |author=Rossmann |first=Louis |date=25 Apr 2021 |title=John Deere instigates hackers, gets hacked again |url=https://www.youtube.com/watch?v=rB_SleNKBus |url-status=live |archive-url=https://preservetube.com/watch?v=rB_SleNKBus |archive-date=23 Feb 2026 |publisher=YouTube |language=en |format=video |ref=Rossmann-video-2}}</ref> Later in in 2024, security jobs opened and they started to partner up with security researchers.<ref>{{Cite web |author=Paul F. Roberts |date=14 Apr 2021 |title=184 Years In: Ag Giant John Deere Awaits Its First Software Vulnerability |url=https://www.forbes.com/sites/paulfroberts/2021/04/14/184-years-in-ag-giant-john-deere-awaits-its-first-software-vulnerability/ |archive-url=http://web.archive.org/web/20250723050713/https://www.forbes.com/sites/paulfroberts/2021/04/14/184-years-in-ag-giant-john-deere-awaits-its-first-software-vulnerability/ |archive-date=23 Jul 2025 |publisher=Forbes |format=article}}</ref>

===Lobbying against right to repair===

=== Failure to uphold signed right-to-repair agreement (''2021 - Present'') ===

In 2018, [[John Deere|'''John Deere''']] entered a voluntary agreement to provide manuals, training, and diagnostic software for tractors available to purchase by January 1, 2021. However, the company does not appear to have fulfilled this commitment, nor does it seem to have plans to do so in the near future.<ref>{{Cite web |author=Joel Hruska |date=23 Feb 2021 |title=John Deere Fails to Uphold Right to Repair Agreement Signed in 2018 |url=https://www.extremetech.com/electronics/320183-john-deere-fails-to-uphold-right-to-repair-agreement-signed-in-2018 |archive-url=http://web.archive.org/web/20250930030704/https://www.extremetech.com/electronics/320183-john-deere-fails-to-uphold-right-to-repair-agreement-signed-in-2018 |archive-date=30 Sep 2025 |publisher=Extreme Tech |language=en |format=article}}</ref><ref>{{Cite web |author=Rossmann |first=Louis |date=25 Feb 2021 |title=John Deere screws over farmers by weaseling out of agreement |url=https://www.youtube.com/watch?v=ZHfE_k1a0xQ |url-status=live |archive-url=https://preservetube.com/watch?v=ZHfE_k1a0xQ |archive-date=23 Feb 2026 |publisher=YouTube |language=en |format=video |ref=Rossmann-video-1}}</ref>

===Lobbying against right to repair (''2020 - Present'')===

John Deere dealerships ~~lobbyied~~ against a right to repair bill that was discussed in Maine, stating a number of reasons. They question the definition of a motor vehicle, and regarding the legislation if it should apply to motor vehicles due to what they call safety concerns. One dealer argues that right to repair is a touchy subject, as "a lot of us dealers sit back, and say we really almost don't want in essence people possibly working on our equipment."

John Deere dealerships lobbied against a right to repair bill that was discussed in Maine, stating a number of reasons. They question the definition of a motor vehicle, and regarding the legislation if it should apply to motor vehicles due to what they call safety concerns. One dealer argues that right to repair is a touchy subject, as "a lot of us dealers sit back, and say we really almost don't want in essence people possibly working on our equipment."

==References==

[[Category:John Deere]]

@@ Line 32: / Line 32: @@
 This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
-===FTC Lawsuit (January 2025)===
+===FTC Lawsuit (''January 2025'')===
-On January 15, 2025, the [[Federal Trade Commission]] (FTC) filed a lawsuit against John Deere, alleging anticompetitive practices in the repair market.<ref name="fssdcp" /><ref name="DCRCCN325" /> The lawsuit claims that:
+On January 15, 2025, the [[Federal Trade Commission]] (FTC) filed a lawsuit against John Deere, alleging anti-competitive practices in the repair market.<ref name="fssdcp" /><ref name="DCRCCN325" /> The lawsuit claims that:
 *John Deere unlawfully inflated repair costs by monopolizing the repair-service market.
 *The company's restrictive policies violated consumer-protection laws and limited farmers' ability to maintain their equipment.
-===Security flaws===
+===Security flaws exposed sensitive customer information (''2021'')===
 {{Main|John Deere security flaws exposed sensitive customer information}}
-A number of security flaws in the software John Deere provided could have allowed hackers to find and download the personal data of all owners of the company’s farming vehicles and equipment. John Deere downplayed the impact while simultaneously increasing their security practices, as security jobs opened and they started to partner up with security researchers.
+A number of security flaws in the software John Deere provided could have allowed hackers to find and download the personal data of all owners of the company’s farming vehicles and equipment.<ref name=":0">{{Cite web |author=Lorenzo Franceschi-Bicchierai |date=22 April 2021 |title=Bugs Allowed Hackers to Dox John Deere Tractor Owners |url=https://www.vice.com/en/article/bugs-allowed-hackers-to-dox-all-john-deere-owners/ |archive-url=http://web.archive.org/web/20251219042942/https://www.vice.com/en/article/bugs-allowed-hackers-to-dox-all-john-deere-owners/ |archive-date=19 Dec 2025 |publisher=Vice Media |language=en |format=article}}</ref> John Deere downplayed the impact while simultaneously increasing their security practices.<ref>{{Cite web |author=Laurie Bedord |date=23 Apr 2021 |title=John Deere Addresses the Ongoing Risks of Living in a Digital World |url=https://www.agriculture.com/news/technology/john-deere-addresses-the-risks-of-living-in-a-digital-world |archive-url=http://web.archive.org/web/20250723043851/https://www.agriculture.com/news/technology/john-deere-addresses-the-risks-of-living-in-a-digital-world |archive-date=23 Jul 2025 |publisher=Successful Farming |language=en |format=article}}</ref><ref name=":2">{{Cite web |author=Rossmann |first=Louis |date=25 Apr 2021 |title=John Deere instigates hackers, gets hacked again |url=https://www.youtube.com/watch?v=rB_SleNKBus |url-status=live |archive-url=https://preservetube.com/watch?v=rB_SleNKBus |archive-date=23 Feb 2026 |publisher=YouTube |language=en |format=video |ref=Rossmann-video-2}}</ref> Later in in 2024, security jobs opened and they started to partner up with security researchers.<ref>{{Cite web |author=Paul F. Roberts |date=14 Apr 2021 |title=184 Years In: Ag Giant John Deere Awaits Its First Software Vulnerability |url=https://www.forbes.com/sites/paulfroberts/2021/04/14/184-years-in-ag-giant-john-deere-awaits-its-first-software-vulnerability/ |archive-url=http://web.archive.org/web/20250723050713/https://www.forbes.com/sites/paulfroberts/2021/04/14/184-years-in-ag-giant-john-deere-awaits-its-first-software-vulnerability/ |archive-date=23 Jul 2025 |publisher=Forbes |format=article}}</ref>
-===Lobbying against right to repair===
+=== Failure to uphold signed right-to-repair agreement (''2021 - Present'') ===
+{{Main|John Deere fails to uphold right to repair agreement}}
+In 2018, [[John Deere|'''John Deere''']] entered a voluntary agreement to provide manuals, training, and diagnostic software for tractors available to purchase by January 1, 2021. However, the company does not appear to have fulfilled this commitment, nor does it seem to have plans to do so in the near future.<ref>{{Cite web |author=Joel Hruska |date=23 Feb 2021 |title=John Deere Fails to Uphold Right to Repair Agreement Signed in 2018 |url=https://www.extremetech.com/electronics/320183-john-deere-fails-to-uphold-right-to-repair-agreement-signed-in-2018 |archive-url=http://web.archive.org/web/20250930030704/https://www.extremetech.com/electronics/320183-john-deere-fails-to-uphold-right-to-repair-agreement-signed-in-2018 |archive-date=30 Sep 2025 |publisher=Extreme Tech |language=en |format=article}}</ref><ref>{{Cite web |author=Rossmann |first=Louis |date=25 Feb 2021 |title=John Deere screws over farmers by weaseling out of agreement |url=https://www.youtube.com/watch?v=ZHfE_k1a0xQ |url-status=live |archive-url=https://preservetube.com/watch?v=ZHfE_k1a0xQ |archive-date=23 Feb 2026 |publisher=YouTube |language=en |format=video |ref=Rossmann-video-1}}</ref>
+===Lobbying against right to repair (''2020 - Present'')===
 {{Main|John Deere dealerships lobby against right to repair}}
-John Deere dealerships lobbyied against a right to repair bill that was discussed in Maine, stating a number of reasons. They question the definition of a motor vehicle, and regarding the legislation if it should apply to motor vehicles due to what they call safety concerns. One dealer argues that right to repair is a touchy subject, as "a lot of us dealers sit back, and say we really almost don't want in essence people possibly working on our equipment."
+John Deere dealerships lobbied against a right to repair bill that was discussed in Maine, stating a number of reasons. They question the definition of a motor vehicle, and regarding the legislation if it should apply to motor vehicles due to what they call safety concerns. One dealer argues that right to repair is a touchy subject, as "a lot of us dealers sit back, and say we really almost don't want in essence people possibly working on our equipment."
 ==References==
 <references />
 [[Category:John Deere]]