Instagram: Difference between revisions
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*Instagram is granted a license to use, distribute, modify, run, copy, display, and create derivative works of uploaded content.<ref name=":1">[https://help.instagram.com/581066165581870/ Terms of Service] ([http://web.archive.org/web/20260222100652/https://help.instagram.com/581066165581870/ Archived])</ref> | *Instagram is granted a license to use, distribute, modify, run, copy, display, and create derivative works of uploaded content.<ref name=":1">[https://help.instagram.com/581066165581870/ Terms of Service] ([http://web.archive.org/web/20260222100652/https://help.instagram.com/581066165581870/ Archived])</ref> | ||
== | ==Incidents== | ||
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | |||
=== | ===Meta shares personal data from millions without consent. (''2018'')=== | ||
{{Incomplete section}} | |||
=== | ===Controversy regarding the data privacy of minors (''2019—2023'')=== | ||
Since at least early 2019 until mid-2023 Meta has taken minimal action regarding closing accounts of children under 13, after requests sent from their parents and friends. Meta was actively collecting personal information of these children without their parents consent. This led to a lawsuit against the company in which it was stated that Meta violated the Children’s Online Privacy Protection Rule (COPPA).<ref>{{Cite news |last=Rothenberg |first=Eva |date=26 Nov 2023 |title=Meta collected children’s data from Instagram accounts, unsealed court document alleges |url=https://edition.cnn.com/2023/11/26/business/meta-collecting-data-children-facebook |archive-url=http://web.archive.org/web/20251124234550/https://edition.cnn.com/2023/11/26/business/meta-collecting-data-children-facebook |archive-date=24 Nov 2025 |work=CNN}}</ref> | |||
Instagram | ===Instagram data breach (''May 2019'')=== | ||
In May 2019 Instagram suffered a big data breach which exposed sensitive information of almost 50 milion influencers and brands such as phone numbers and email adresses.<ref name=":2">{{Cite news |last=Whittaker |first=Zack |date=May 20, 2019 |title=Millions of Instagram influencers had their contact data scraped and exposed |url=https://techcrunch.com/2019/05/20/instagram-influencer-celebrity-accounts-scraped/ |archive-url=http://web.archive.org/web/20260202173310/https://techcrunch.com/2019/05/20/instagram-influencer-celebrity-accounts-scraped/ |archive-date=2 Feb 2026}}</ref><ref>{{Cite news |date=May 23, 2019 |title=Instagram data breach! 49 million users’ sensitive data exposed online |url=https://cisomag.com/instagram-data-breach-49-million-users-sensitive-data-exposed-online/ |archive-url=http://web.archive.org/web/20251019102516/https://cisomag.com/instagram-data-breach-49-million-users-sensitive-data-exposed-online/ |archive-date=19 Oct 2025}}</ref>. It was later stated that no more than 350.000 accounts were affected and least some of the personal information was set to public by the affected accounts | |||
The database was stored on an Amazon server and wasn't protected by a password<ref>{{Cite news |date=May 21, 2019 |title=Instagram: Facebook probes breach of millions of influencer accounts |url=https://www.bbc.com/news/world-asia-india-48347592 |archive-url=http://web.archive.org/web/20260202052918/https://www.bbc.com/news/world-asia-india-48347592 |archive-date=2 Feb 2026 |work=BBC}}</ref> | |||
The database was open for at least 72 hours, although a researcher verified that it was first accessed on May 14th<ref name=":2" /> | |||
Concerns were also present regarding exposing children to potential harmful content from a young age, which could impact their well-being | |||
===New iOS Camera Activity Indicator shows camera activity at unexpected moments (''2020—2022'')=== | |||
===New iOS Camera Activity Indicator shows camera activity at unexpected moments ( | |||
Some users reported their camera being accessed while they were not using a feature of the app that ordinarily involves taking pictures or videos. This was revealed by a new indicator in iOS 14 and the same thing was repeated when Android 12 introduced a similar indicator.<ref>{{Cite web |title=Why does Instagram use my camera whenever i exit the app? |url=https://www.reddit.com/r/AndroidQuestions/comments/s85mv2/why_does_instagram_use_my_camera_whenever_i_exit/ |url-status=live |access-date=2025-03-19 |website=[[Reddit]] |archive-url=http://web.archive.org/web/20220120004950/https://old.reddit.com/r/AndroidQuestions/comments/s85mv2/why_does_instagram_use_my_camera_whenever_i_exit/ |archive-date=20 Jan 2022}}</ref><ref>{{Cite web |date=30 Oct 2021 |title=Why is Instagram accessing my camera at unexpected moments ? (The new privacy feature from Android 12 shows a red dot at the top right when an app is accessing sensitive hardware) |url=https://www.reddit.com/r/Instagram/comments/qiyofe/why_is_instagram_accessing_my_camera_at/ |url-status=live |archive-url=http://web.archive.org/web/20211030102434/https://old.reddit.com/r/Instagram/comments/qiyofe/why_is_instagram_accessing_my_camera_at/ |archive-date=30 Oct 2021 |access-date=2025-03-19 |website=[[Reddit]]}}</ref><ref>{{Cite web |date=15 Feb 2022 |title=Instagram weirdly accessing camera? (more in first comment) |url=https://www.reddit.com/r/Instagram/comments/ssqeyi/instagram_weirdly_accessing_camera_more_in_first/ |url-status=live |archive-url=http://web.archive.org/web/20220215015408/https://old.reddit.com/r/Instagram/comments/ssqeyi/instagram_weirdly_accessing_camera_more_in_first/ |archive-date=15 Feb 2022 |access-date=2025-03-19 |website=[[Reddit]]}}</ref> | Some users reported their camera being accessed while they were not using a feature of the app that ordinarily involves taking pictures or videos. This was revealed by a new indicator in iOS 14 and the same thing was repeated when Android 12 introduced a similar indicator.<ref>{{Cite web |title=Why does Instagram use my camera whenever i exit the app? |url=https://www.reddit.com/r/AndroidQuestions/comments/s85mv2/why_does_instagram_use_my_camera_whenever_i_exit/ |url-status=live |access-date=2025-03-19 |website=[[Reddit]] |archive-url=http://web.archive.org/web/20220120004950/https://old.reddit.com/r/AndroidQuestions/comments/s85mv2/why_does_instagram_use_my_camera_whenever_i_exit/ |archive-date=20 Jan 2022}}</ref><ref>{{Cite web |date=30 Oct 2021 |title=Why is Instagram accessing my camera at unexpected moments ? (The new privacy feature from Android 12 shows a red dot at the top right when an app is accessing sensitive hardware) |url=https://www.reddit.com/r/Instagram/comments/qiyofe/why_is_instagram_accessing_my_camera_at/ |url-status=live |archive-url=http://web.archive.org/web/20211030102434/https://old.reddit.com/r/Instagram/comments/qiyofe/why_is_instagram_accessing_my_camera_at/ |archive-date=30 Oct 2021 |access-date=2025-03-19 |website=[[Reddit]]}}</ref><ref>{{Cite web |date=15 Feb 2022 |title=Instagram weirdly accessing camera? (more in first comment) |url=https://www.reddit.com/r/Instagram/comments/ssqeyi/instagram_weirdly_accessing_camera_more_in_first/ |url-status=live |archive-url=http://web.archive.org/web/20220215015408/https://old.reddit.com/r/Instagram/comments/ssqeyi/instagram_weirdly_accessing_camera_more_in_first/ |archive-date=15 Feb 2022 |access-date=2025-03-19 |website=[[Reddit]]}}</ref> | ||
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Instagram claimed that nothing was recorded in these instances. Their responses never addressed concerns that the camera feed might be used for things like analysing the face for emotional reaction to ads, recording location information or similar.<ref>{{Cite web |last=Becker |first=Leo |date=2020-07-27 |title=Unerwünschter iPhone-Kamerazugriff: Instagram verweist auf Bug |url=https://www.heise.de/news/Unerwuenschter-iPhone-Kamerazugriff-Instagram-verweist-auf-Bug-4855850.html |access-date=2025-03-18 |website=Heise Online [German] |archive-url=http://web.archive.org/web/20251104105813/https://www.heise.de/news/Unerwuenschter-iPhone-Kamerazugriff-Instagram-verweist-auf-Bug-4855850.html |archive-date=4 Nov 2025}}</ref> | Instagram claimed that nothing was recorded in these instances. Their responses never addressed concerns that the camera feed might be used for things like analysing the face for emotional reaction to ads, recording location information or similar.<ref>{{Cite web |last=Becker |first=Leo |date=2020-07-27 |title=Unerwünschter iPhone-Kamerazugriff: Instagram verweist auf Bug |url=https://www.heise.de/news/Unerwuenschter-iPhone-Kamerazugriff-Instagram-verweist-auf-Bug-4855850.html |access-date=2025-03-18 |website=Heise Online [German] |archive-url=http://web.archive.org/web/20251104105813/https://www.heise.de/news/Unerwuenschter-iPhone-Kamerazugriff-Instagram-verweist-auf-Bug-4855850.html |archive-date=4 Nov 2025}}</ref> | ||
===Instagram uses personal data for advertisements without proper consent ( | ===Instagram uses personal data for advertisements without proper consent (''2020'')=== | ||
{{Incomplete section}} | |||
===Instagram data | ===Instagram allows AI to be trained on user data (''2023'')=== | ||
In | In March 2023, Instagram updated its Terms of Service to allow them to use collected data to train artificial intelligence.<ref name=":1" /> This data includes uploaded photos and videos and the creators were not given compensation. This new TOS was mandatory to accept to continue using the platform. | ||
Opt-out was available in regions where this was legally required, but involved a ridiculously complicated process using a variety of [[Dark pattern|dark patterns]] to dissuade users from taking Meta up on the offer. The form included a freeform text box where the user had to explain their reasons for opting out and suggested that all requests would be manually reviewed and reserved the right to reject the user's wishes.<ref>{{Cite web |last=Grinkevičius |first=Paulius |date=2024-05-28 |title=Meta uses your data to train AI, and it doesn't want you to opt out |url=https://cybernews.com/tech/meta-trains-ai-on-your-data/ |access-date=2025-03-09 |website=cybernews |archive-url=http://web.archive.org/web/20251007023331/https://cybernews.com/tech/meta-trains-ai-on-your-data/ |archive-date=7 Oct 2025}}</ref> | |||
===Instagram shows gore and violence videos to select users (''February 2025'')=== | |||
In what Instagram calls an "error", some users were shown videos of graphic death scenes and animal abuse in their Reels feed for about a day.<ref>{{Cite web |last=Milmo |first=Dan |date=2025-02-28 |title=Meta apologises over flood of gore, violence and dead bodies on Instagram |url=https://www.theguardian.com/technology/2025/feb/28/meta-apologises-over-flood-of-gore-violence-and-dead-bodies-on-instagram |archive-url=https://web.archive.org/web/20250301002132/https://www.theguardian.com/technology/2025/feb/28/meta-apologises-over-flood-of-gore-violence-and-dead-bodies-on-instagram |archive-date=2025-03-01 |access-date=2025-03-06 |website=The Guardian}}</ref><ref>{{Cite news |last=Duffy |first=Clare |date=February 27, 2025 |title=Meta apologizes, fixes glitch that caused violent video recommendations on Reels |url=https://edition.cnn.com/2025/02/27/tech/meta-apologizes-glitch-violent-reels |archive-url=http://web.archive.org/web/20251103212649/https://edition.cnn.com/2025/02/27/tech/meta-apologizes-glitch-violent-reels |archive-date=3 Nov 2025 |work=CNN}}</ref> | |||
This also serves as an example for the kind of content Meta staff has to review when flagged and raises questions about the mental health impact watching this type of content all day has on the workers tasked with content moderation.<ref>{{Cite news |last=Llach |first=Laura |date=19 Oct 2023 |title=‘It scars you for life’: Workers sue Meta claiming viewing brutal videos caused psychological trauma |url=https://www.euronews.com/2023/10/19/it-scars-you-for-life-workers-sue-meta-claiming-viewing-brutal-videos-caused-psychological |archive-url=http://web.archive.org/web/20250823162227/https://www.euronews.com/2023/10/19/it-scars-you-for-life-workers-sue-meta-claiming-viewing-brutal-videos-caused-psychological |archive-date=23 Aug 2025 |work=Euro News}}</ref> | |||
=== | ===Introduction of maps feature (''August 2025'')=== | ||
On August 6, 2025, Instagram introduced two features in their app; re-posts and the map, with the latter being heavily clarified the feature is opt-in.<ref>{{Cite web|url=https://about.instagram.com/blog/announcements/instagram-new-features-connect-friends/|title=New Features to Help You Connect With Friends|work=Instagram|date=2025-08-06|access-date=2025-08-11|archive-url=http://web.archive.org/web/20251212011801/https://about.instagram.com/blog/announcements/instagram-new-features-connect-friends|archive-date=12 Dec 2025|url-status=live}}</ref> Many of its users have voiced concerns with the feature being implemented, as some say their location was enabled without their knowledge.<ref>{{Cite web|url=https://www.abc.net.au/news/2025-08-09/instagram-location-sharing-feature-is-raising-privacy-concerns/105632212|title=Instagram's new location-sharing feature is raising privacy concerns|first1=Sohani|last1=Goonetillake|first2=Lewis|last2=Wiseman|date=2025-08-09|work=ABC News Australia|access-date=2025-08-11|archive-url=https://web.archive.org/web/20250809151515/https://www.abc.net.au/news/2025-08-09/instagram-location-sharing-feature-is-raising-privacy-concerns/105632212|archive-date=2025-08-09|url-status=live}}</ref> Other users have demanded Instagram to remove the feature altogether on the company's posts, citing the creepiness and danger posed to younger users and women.<ref>{{Cite web|url=https://www.instagram.com/reel/DNBlO9_SVey/|title=Music: ON. World: OFF. #InTheMoment|date=2025-08-06|work=Instagram|archive-url=https://archive.ph/Jh8sm|archive-date=2025-08-08|url-status=live}}</ref> Privacy-focused users have suggested those with Instagram to disable Instagram's location services altogether through the phone's settings.<ref>{{Cite web|url=https://www.reddit.com/r/privacy/comments/1mjqyym/instagram_update_now_shares_your_live_location/|title=Instagram update now shares your live location unless you disable it|author=u/SideHonest9960|date=2025-08-07|work=Reddit|access-date=2025-08-11|archive-url=https://web.archive.org/web/20260222222254/https://old.reddit.com/r/privacy/comments/1mjqyym/instagram_update_now_shares_your_live_location/|archive-date=22 Feb 2026|url-status=live}}</ref> | |||
<gallery> | |||
File:Instagram response maps feature (1).png|Statement from Instagram on August 8th clarifying how the maps feature is integrated with existing accounts. | |||
File:Instagram response maps feature (2).png | |||
File:Instagram response maps feature (3).png | |||
File:Instagram response maps feature (4).png | |||
File:Instagram response maps feature (5).png | |||
</gallery> | |||
Instagram already had a "photo map" feature in its early years, which was removed in 2016.<ref>2016-09-09, [https://thinkmarketingmagazine.com/instagram-killing-photo-maps-feature/ Instagram killing “photo maps” feature] ([http://web.archive.org/web/20260130202048/https://thinkmarketingmagazine.com/instagram-killing-photo-maps-feature/ Archived])</ref> | |||
===Meta | ===Removal of opt-in end-to-end encryption of messages (''2026'')=== | ||
Meta quietly updated its help pages to announce that messages between users on the platform will no longer be end-to-end encrypted starting May 2026 after pressure from child safety lobby groups. Meta stated that the removal is due to very few users actually using the feature. This is most likely because it required a manual opt-in.<ref>{{Cite web |last=Taylor |first=Josh |date=2026-03-18 |title=Instagram to remove end-to-end encryption for private messages in May |url=https://www.theguardian.com/technology/2026/mar/18/instagram-to-remove-end-to-end-encryption-for-private-messages-in-may |access-date=2026-03-18 |website=The Guardian}}</ref><ref>{{Cite web |last=Lakshmanan |first=Ravie |date=2026-03-13 |title=Meta to Shut Down Instagram End-to-End Encrypted Chat Support Starting May 2026 |url=https://thehackernews.com/2026/03/meta-to-shut-down-instagram-end-to-end.html |access-date=2026-03-18 |website=The Hacker News}}</ref><ref>{{Cite web |last=Schoon |first=Ben |date=2026-03-13 |title=Meta is killing end-to-end encryption for Instagram DMs soon |url=https://9to5google.com/2026/03/13/meta-is-killing-end-to-end-encryption-for-instagram-dms-soon/ |access-date=2026-03-18 |website=9To5Google}}</ref> | |||
==Other incidents== | ==Other incidents== | ||