Adobe: Difference between revisions
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==Incidents== | ==Incidents== | ||
=== | === FTC Lawsuit over hidden fees in subscription plans (2024 - Present) === | ||
{{ | {{Main|Adobe sued by FTC over hidden fees in subscription plans}} | ||
The U.S. [[Federal Trade Commission]] (FTC) filed an ongoing lawsuit against [[Adobe|Adobe Inc]]. and two of its executives, accusing Adobe of concealing critical terms of its subscription plans and creating obstacles to cancellation, claiming that Adobe's practices violated the Restore Online Shoppers’ Confidence Act (ROSCA), which "generally requires companies offering online subscriptions to clearly disclose important subscription information and to provide subscribers with [[Click-to-cancel|simple ways to cancel]]". The issue being the seemingly hidden early termination fees for its "Annual, Paid Monthly" subscription plansOn March 2026, Adobe settled the lawsuit for $150 million, which is split into $75 million in penalties and $75 million worth of free services to customers.<ref>{{Cite web |last=Hale |first=Craig |date=16 Mar 2026 |title=Adobe reaches $150m settlement on US lawsuit over alleged hidden subscription fees, cancellation charges |url=https://www.techradar.com/pro/adobe-reaches-usd150m-settlement-on-us-lawsuit-over-alleged-hidden-subscription-fees-cancellation-charges |url-status=live |archive-url=https://web.archive.org/web/20260317130122/https://www.techradar.com/pro/adobe-reaches-usd150m-settlement-on-us-lawsuit-over-alleged-hidden-subscription-fees-cancellation-charges |archive-date=17 Mar 2026 |access-date=29 Mar 2026 |website=TechRadar Pro}}</ref> | |||
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===Transition to subscription-based software<!-- Might need a moderator to rename the Adobe Creative Suit activation article to a title which reflects the whole subscription transition -->=== | |||
{{Main|Adobe Creative Suite activation}} | |||
Adobe initially distributed its software with perpetual licenses, allowing its users to make a one-time payment to own and access a specific application or, through Adobe's Creative Suite, a collection of applications. In 2011, Adobe introduced Creative Cloud, a subscription service that provides users with access to individual applications or multiple applications for a monthly or yearly fee. In 2013, Adobe discontinued Creative Suite.<ref name=":0" /><ref name=":1" /><ref name=":2" /> | Adobe initially distributed its software with perpetual licenses, allowing its users to make a one-time payment to own and access a specific application or, through Adobe's Creative Suite, a collection of applications. In 2011, Adobe introduced Creative Cloud, a subscription service that provides users with access to individual applications or multiple applications for a monthly or yearly fee. In 2013, Adobe discontinued Creative Suite.<ref name=":0" /><ref name=":1" /><ref name=":2" /> | ||