Anker: Difference between revisions
| Line 19: | Line 19: | ||
*The largest recall (1,158,000 units of the PowerCore 10000) offered only a replacement power bank or $30 Anker gift card; no cash refund was available.<ref name="classaction-org">{{Cite web|url=https://www.classaction.org/news/anker-innovations-facing-class-action-lawsuit-after-2025-power-bank-recall|title=Anker Innovations Facing Class Action Lawsuit After 2025 Power Bank Recall|date=2025-07-14|website=classaction.org|access-date=2026-03-27}}</ref> | *The largest recall (1,158,000 units of the PowerCore 10000) offered only a replacement power bank or $30 Anker gift card; no cash refund was available.<ref name="classaction-org">{{Cite web|url=https://www.classaction.org/news/anker-innovations-facing-class-action-lawsuit-after-2025-power-bank-recall|title=Anker Innovations Facing Class Action Lawsuit After 2025 Power Bank Recall|date=2025-07-14|website=classaction.org|access-date=2026-03-27}}</ref> | ||
*Anker markets its power banks with a "MultiProtect" safety system that claims to provide comprehensive protection against overheating and short circuits. Two lawsuits allege this branding constitutes false advertising given the recalls.<ref name="hall-complaint">{{Cite web|url=https://www.classaction.org/media/hall-v-fantasia-trading-llc-et-al-complaint.pdf|title=Hall v. Fantasia Trading LLC et al., Case No. 1:25-cv-05505, Complaint|date=2025-07-02|website=classaction.org|access-date=2026-03-27}}</ref> | *Anker markets its power banks with a "MultiProtect" safety system that claims to provide comprehensive protection against overheating and short circuits. Two lawsuits allege this branding constitutes false advertising given the recalls.<ref name="hall-complaint">{{Cite web|url=https://www.classaction.org/media/hall-v-fantasia-trading-llc-et-al-complaint.pdf|title=Hall v. Fantasia Trading LLC et al., Case No. 1:25-cv-05505, Complaint|date=2025-07-02|website=classaction.org|access-date=2026-03-27}}</ref> | ||
*Anker's Terms of Service contain a Section 7 "Assumption of Risk" clause requiring consumers to "voluntarily agree to release" Anker from "any and all claims, actions, or losses for bodily injury, property damage, wrongful death" resulting from use of Anker's products.<ref name="anker-tos">{{Cite web|url=https://www.anker.com/policies/terms-of-service| | *Anker's Terms of Service contain a Section 7 "Assumption of Risk" clause requiring consumers to "voluntarily agree to release" Anker from "any and all claims, actions, or losses for bodily injury, property damage, wrongful death" resulting from use of Anker's products.<ref name="anker-tos">{{Cite web |date=2025-06-30 |title=Anker-EN terms of service |url=https://www.anker.com/policies/terms-of-service |url-status=live |archive-url=https://web.archive.org/web/20250722194230/https://www.anker.com/policies/terms-of-service |archive-date=2025-07-22 |access-date=2025-08-18 |website=Anker US}}</ref> | ||
*In 2022, security researchers found that Anker's Eufy security cameras transmitted unencrypted video feeds and facial recognition data to cloud servers, contradicting Anker's "local-only storage" marketing. A federal judge allowed consumer fraud and Illinois BIPA claims to proceed in ''Sloan v. Anker Innovations Limited''.<ref name="the-verge-eufy" /><ref name="sloan-ruling">{{Cite web|url=https://blogs.duanemorris.com/classactiondefense/2024/01/25/illinois-federal-court-partially-dismisses-class-action-privacy-claims-involving-eufy-security-cameras/|title=Illinois Federal Court Partially Dismisses Class Action Privacy Claims Involving "Eufy" Security Cameras|date=2024-01-25|website=Duane Morris Class Action Defense Blog|access-date=2026-03-27}}</ref> | *In 2022, security researchers found that Anker's Eufy security cameras transmitted unencrypted video feeds and facial recognition data to cloud servers, contradicting Anker's "local-only storage" marketing. A federal judge allowed consumer fraud and Illinois BIPA claims to proceed in ''Sloan v. Anker Innovations Limited''.<ref name="the-verge-eufy" /><ref name="sloan-ruling">{{Cite web|url=https://blogs.duanemorris.com/classactiondefense/2024/01/25/illinois-federal-court-partially-dismisses-class-action-privacy-claims-involving-eufy-security-cameras/|title=Illinois Federal Court Partially Dismisses Class Action Privacy Claims Involving "Eufy" Security Cameras|date=2024-01-25|website=Duane Morris Class Action Defense Blog|access-date=2026-03-27}}</ref> | ||
*Anker's Terms of Service for Solix solar generator product, under 19.3 Mandatory Updates says: "In critical situations—such as addressing severe security vulnerabilities, complying with legal requirements, or ensuring compatibility with our service architecture—we reserve the right to issue mandatory Updates for both the firmware and the App. These essential updates may install automatically, or require immediate installation before further use, and you will not be permitted to opt out. If you fail to install such an update, certain device functionalities or access to the App may be limited or suspended to maintain the security and integrity of our service." | *Anker's Canadian Terms of Service for Solix solar generator product, under 19.3 Mandatory Updates says: "In critical situations—such as addressing severe security vulnerabilities, complying with legal requirements, or ensuring compatibility with our service architecture—we reserve the right to issue mandatory Updates for both the firmware and the App. These essential updates may install automatically, or require immediate installation before further use, and you will not be permitted to opt out. If you fail to install such an update, certain device functionalities or access to the App may be limited or suspended to maintain the security and integrity of our service."<ref>{{Cite web |title=Terms of Service |url=https://www.anker.com/ca/policies/terms-of-service |url-status=live |website=Anker Canada}}</ref> | ||
==Background== | ==Background== | ||