Avid Technology: Difference between revisions
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Avid Technology has implemented several policies that negatively impact their customers: | Avid Technology has implemented several policies that negatively impact their customers: | ||
* All Avid software solutions run on a Subscription or Perpetual + Support Plan model; Software + Support Plans typically only offer 1-3 years of support before needing to be purchased again. | *All Avid software solutions run on a Subscription or Perpetual + Support Plan model; Software + Support Plans typically only offer 1-3 years of support before needing to be purchased again. | ||
* Requiring customers to purchase an Avid Support Code (ASC) or be under an active product Subscription or Software Updates + Support Plan to receive direct ticketing support using Avid's helpdesk. Phone support is only offered on an ASC code usage or a higher Support Plan. | *Requiring customers to purchase an Avid Support Code (ASC) or be under an active product Subscription or Software Updates + Support Plan to receive direct ticketing support using Avid's helpdesk. Phone support is only offered on an ASC code usage or a higher Support Plan. | ||
* Usage of Avid designed hardware require the use of an "advanced" tier of their software products in order to provide full functionality and/or control. | *Usage of Avid designed hardware require the use of an "advanced" tier of their software products in order to provide full functionality and/or control. | ||
* Avid designed hardware have a fixed 5-year term for hardware and software support when the product reaches its declared End of Sale date. After that point, all support for the product will cease officially. | *Avid designed hardware have a fixed 5-year term for hardware and software support when the product reaches its declared End of Sale date. After that point, all support for the product will cease officially. | ||
==Controversies== | ==Controversies== | ||
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==Products== | ==Products== | ||
=== Pro Tools === | ===Pro Tools=== | ||
A Digital Audio Workstation used by many studios and installations for music composition, recording, music production, and video post-production. | A Digital Audio Workstation used by many studios and installations for music composition, recording, music production, and video post-production. | ||
=== Sibelius === | ===Sibelius=== | ||
A music notation and engraving software used by score composers for general and film scoring. | A music notation and engraving software used by score composers for general and film scoring. | ||
=== Media Composer === | ===Media Composer=== | ||
A non-linear editor (NLE) for post-production video work for TV and film workflows. | A non-linear editor (NLE) for post-production video work for TV and film workflows. | ||
=== MediaCentral === | ===MediaCentral=== | ||
A suite of unified tools for newsroom events and live broadcast productions combining scriptwriting, automation, ingest, delivery, and collaboration in a single package. | A suite of unified tools for newsroom events and live broadcast productions combining scriptwriting, automation, ingest, delivery, and collaboration in a single package. | ||
==References== | ==References== | ||
{{reflist}} | {{reflist}} | ||
[[Category:{{PAGENAME}}]] | [[Category:{{PAGENAME}}]] | ||
[[Category:Technology companies]] | |||