Click-to-cancel: Difference between revisions
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The '''click-to-cancel''' (CtC) rule is a [[Federal Trade Commission]] (FTC) rule, specifically [https://www.ecfr.gov/current/title-16/chapter-I/subchapter-D/part-425/section-425.6 16 CFR Part 425.6], which requires that subscription services make it as easy to cancel the service as it was to sign up.<ref>{{Cite web |date=16 Oct 2024 |title=Federal Trade Commission Announces Final “Click-to-Cancel” Rule Making It Easier for Consumers to End Recurring Subscriptions and Memberships |url=https://www.ftc.gov/news-events/news/press-releases/2024/10/federal-trade-commission-announces-final-click-cancel-rule-making-it-easier-consumers-end-recurring |website=Federal Trade Commission |url-status=live |archive-url=http://web.archive.org/web/20260206202338/https://www.ftc.gov/news-events/news/press-releases/2024/10/federal-trade-commission-announces-final-click-cancel-rule-making-it-easier-consumers-end-recurring |archive-date=6 Feb 2026}}</ref> This is designed to combat an anti-consumer practice, where a subscription service makes it very easy to sign up for a service, but requires the customer to jump through hoops to cancel the subscription. The law has been finalized and was initially set to go into effect May 14, 2025.<ref>{{Cite web |date=15 Nov 2024 |title=Federal Trade Commission,16 CFR Part 425, RIN 3084-AB60 |url=https://www.federalregister.gov/documents/2024/11/15/2024-25534/negative-option-rule#p-6 |website=Federal Register |url-status=live |archive-url=http://web.archive.org/web/20250515052212/https://www.federalregister.gov/documents/2024/11/15/2024-25534/negative-option-rule |archive-date=15 May 2025}}</ref> On July 8, the U.S. Court of Appeals for the Eighth Circuit blocked the click-to-cancel provision, reasoning that the FTC erred by not first conducting a preliminary regulatory analysis of the rule's costs and benefits. The analysis must be conducted on any rules that impact the economy by more than $100 million. The FTC can still petition the Supreme Court to review the decision through October 6, 2025 <ref>{{Cite web |last=Fouse-Hopkins |first=Lindsay |date=2025-07-17 |title=Eighth Circuit blocks Click-to-Cancel Rule |url=https://www.clarkhill.com/news-events/news/eighth-circuit-blocks-click-to-cancel-rule/ |url-status=live |access-date=2025-07-17 |website=Clarkhill.com |archive-url=http://web.archive.org/web/20251207032751/https://www.clarkhill.com/news-events/news/eighth-circuit-blocks-click-to-cancel-rule/ |archive-date=7 Dec 2025}}</ref> | The '''click-to-cancel''' (CtC) rule is a [[Federal Trade Commission]] (FTC) rule, specifically [https://www.ecfr.gov/current/title-16/chapter-I/subchapter-D/part-425/section-425.6 16 CFR Part 425.6], which requires that subscription services make it as easy to cancel the service as it was to sign up.<ref>{{Cite web |date=16 Oct 2024 |title=Federal Trade Commission Announces Final “Click-to-Cancel” Rule Making It Easier for Consumers to End Recurring Subscriptions and Memberships |url=https://www.ftc.gov/news-events/news/press-releases/2024/10/federal-trade-commission-announces-final-click-cancel-rule-making-it-easier-consumers-end-recurring |website=Federal Trade Commission |url-status=live |archive-url=http://web.archive.org/web/20260206202338/https://www.ftc.gov/news-events/news/press-releases/2024/10/federal-trade-commission-announces-final-click-cancel-rule-making-it-easier-consumers-end-recurring |archive-date=6 Feb 2026}}</ref> This is designed to combat an anti-consumer practice, where a subscription service makes it very easy to sign up for a service, but requires the customer to jump through hoops to cancel the subscription. The law has been finalized and was initially set to go into effect May 14, 2025.<ref>{{Cite web |date=15 Nov 2024 |title=Federal Trade Commission,16 CFR Part 425, RIN 3084-AB60 |url=https://www.federalregister.gov/documents/2024/11/15/2024-25534/negative-option-rule#p-6 |website=Federal Register |url-status=live |archive-url=http://web.archive.org/web/20250515052212/https://www.federalregister.gov/documents/2024/11/15/2024-25534/negative-option-rule |archive-date=15 May 2025}}</ref> On July 8, the U.S. Court of Appeals for the Eighth Circuit blocked the click-to-cancel provision, reasoning that the FTC erred by not first conducting a preliminary regulatory analysis of the rule's costs and benefits. The analysis must be conducted on any rules that impact the economy by more than $100 million. The FTC can still petition the Supreme Court to review the decision through October 6, 2025 <ref>{{Cite web |last=Fouse-Hopkins |first=Lindsay |date=2025-07-17 |title=Eighth Circuit blocks Click-to-Cancel Rule |url=https://www.clarkhill.com/news-events/news/eighth-circuit-blocks-click-to-cancel-rule/ |url-status=live |access-date=2025-07-17 |website=Clarkhill.com |archive-url=http://web.archive.org/web/20251207032751/https://www.clarkhill.com/news-events/news/eighth-circuit-blocks-click-to-cancel-rule/ |archive-date=7 Dec 2025}}</ref> | ||