Anthropic: Difference between revisions
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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | ||
===Claude Code | ===Claude Code HERMES.md billing flaw (2026)=== | ||
{{Main|Anthropic Claude Code | {{Main|Anthropic Claude Code HERMES.md billing flaw}} | ||
In April 2026, a technical flaw in Claude Code triggered by the string "HERMES.md" in git commit messages bypassed subscription plans, routing users to pay-as-you-go API rates and charging one account over $200. Anthropic refused to issue a refund, categorizing the overcharge as an un-refundable technical error. | In April 2026, a technical flaw in Claude Code triggered by the string "HERMES.md" in git commit messages bypassed subscription plans, routing users to pay-as-you-go API rates and charging one account over $200. Anthropic refused to issue a refund, categorizing the overcharge as an un-refundable technical error. | ||
<!-- INCIDENT_SCORE: Anthropic Claude Code | <!-- INCIDENT_SCORE: Anthropic Claude Code HERMES.md billing flaw | 65/100 | Documented overcharge without refund --> | ||
===Price crackdown against third-party tool usage (2026)=== | ===Price crackdown against third-party tool usage (2026)=== | ||