FTC Lawsuit against Turbo Tax free software: Difference between revisions
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The Administrative complaint <ref>{{Cite web |date=2022-03-30 |title=Admin complaint part 3 |url=https://www.ftc.gov/system/files/ftc_gov/pdf/D09408IntuitP3Complaint.pdf |url-status=live}}</ref> had 122 paragraphs of statments brought by the FTC, Most of these paragraphs are evidence of the free wording used and the non disclosures of payments needed to use the software. Later in the documents Intuit had denied any wrong-doing. | The Administrative complaint <ref>{{Cite web |date=2022-03-30 |title=Admin complaint part 3 |url=https://www.ftc.gov/system/files/ftc_gov/pdf/D09408IntuitP3Complaint.pdf |url-status=live}}</ref> had 122 paragraphs of statments brought by the FTC, Most of these paragraphs are evidence of the free wording used and the non disclosures of payments needed to use the software. Later in the documents Intuit had denied any wrong-doing. | ||
== | ==Incident== | ||
{{ | Early 2022 Intuit had begun to pay the $141 million settlement brought by california state attorney general after alleged deceptively advertised its services. A few months later FTC issued a statement <ref>{{Cite web |date=2022-04-29 |title=FTC Sues Intuiut for its Deceptive Turbo Tax "free" Filing campain |url=www.ftc.gov/news-events/news/press-releases/2022/03/ftc-sues-intuit-its-deceptive-turbotax-free-filing-campaign |url-status=live}}</ref>, " FTC is taking action to hault the deceptive advertising "free" by Intuit inc. the maker of the tax software TurboTax. The FTC asked the Courts to put an immediate stop on the advertising. | ||
===Intuit inc's response=== | |||
Initail response by C-suit personel were of shock, they had just gotten out of a meeting when the ftc filing hit. Intuit later put a response in september 2023 " Intuit has been clear, fair, and transparent with its customers and is committed to free tax preparation. We are proud that over the last 10 years more than 124 million taxpayers have filed their taxes with Intuit completely free of charge – more than all other tax prep software companies combined<ref>{{Cite web |date=2023-09-01 |title=Intuits response |url=www.intuit.com/blog/news-social/intuit-responds-to-u-s-federal-trade-commissions-anticipated-decision-and-reaffirms-its-commitment-to-free-tax-preparation/}}</ref> ." | |||
==Lawsuit== | ==Lawsuit== | ||
Major Timeline of lawsuit. | |||
March 29th 2022 - FTC press release on lawsuit | |||
March 30th '22 - Protective order governing confidential material | |||
April 5-7 '22 - apperance of council supporting complaint | |||
August 19 '22 - FTC press release "lits stay on intuit proceding" | |||
September 26 '22 - Intuits supplemental response to complaints of material facts as to which there is no genuine issue for trial. (Intuit says there is nothing to prove ftc has a trial) | |||
Oct - Nov '22 - Motions to Quash or limit subpoenas | |||
January '23 - FTC commissioner to vote to deny motion by agency staff seeking summary decision. | |||
April 28 '23 - Order closing hearing record. | |||
2023 - most of the year is extending brefs and apperances of people, later on disqualifying people after some time, no major movement in case. (hearing what people want to say about TurboTax) | |||
January 9 '24 - FTC press release issuses opinion finding turbo tax engaged in deceptive practices. | |||
January 22 '24 - Court Final order | |||
FINAL ORDER - "Offer free to all consumers , OR disclose clearly and conspicuously in close proximity to "free". | |||
<ref>{{Cite web |title=FTC Intuit inc procedings |url=https://www.ftc.gov/legal-library/browse/cases-proceedings/192-3119-intuit-inc-matter-turbotax}}</ref> | Also noted in final order is a list of requirements on how to tell consumers they have to pay for parts of the software.<ref>{{Cite web |title=FTC Intuit inc procedings |url=https://www.ftc.gov/legal-library/browse/cases-proceedings/192-3119-intuit-inc-matter-turbotax}}</ref> | ||
==Consumer response== | ==Consumer response== | ||
{{Ph-I-ConR}} | {{Ph-I-ConR}} | ||