Monoprice: Difference between revisions
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{{CompanyCargo | {{CompanyCargo | ||
|Founded=2002 | |Founded=2002 | ||
|Industry=Consumer electronics | |Industry=Consumer electronics | ||
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|Type=Private | |Type=Private | ||
|Website=https://monoprice.com/ | |Website=https://monoprice.com/ | ||
|Description=American retailer known for generic-branded cables, adapters, and computer accessories. | |||
}} | }} | ||
<!-- The introduction below reads like an advertisement. -Sojourna --> | |||
'''{{Wplink|Monoprice}}''' is a US-based online retailer specializing in high-quality electronics, accessories, and home entertainment products at competitive prices. Founded in 2002, the company has gained popularity for offering a wide range of consumer electronics, including cables, audio equipment, computer peripherals, and home-theater systems. | |||
==Consumer impact summary== | ==Consumer impact summary== | ||
Monoprice requires that all visitors to their website follow the arbitration agreement which dictates that Monoprice and consumers both will handle any significant, formal disputes through arbitration or in small claims court only; consumers waive their right to a trial by jury, their right to participate in | {{Ph-C-CIS}} | ||
Monoprice requires that all visitors to their website follow the arbitration agreement which dictates that Monoprice and consumers both will handle any significant, formal disputes through arbitration or in small claims court only; consumers waive their right to a trial by jury, their right to participate in {{Wplink|class action}} lawsuits, and their right to resolve disputes outside of small claims.<ref>[https://www.monoprice.com/terms-of-use "Terms of Use"] - [https://web.archive.org/web/20260401213317/https://www.monoprice.com/terms-of-use Archived]</ref> | |||
==Incidents== | ==Incidents== | ||
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | |||
===Dark Matter 27-inch monitor, "warranty void if removed" stickers=== | ===Dark Matter 27-inch monitor, "warranty void if removed" stickers=== | ||
The Dark Matter 27-inch gaming monitor from Monoprice has a [[Right to repair#Use of "warranty void if removed" stickers|"warranty void if removed" sticker]] over a screw on the monitors VESA mounting point.<ref>{{cite web |author=Archades Games |date=2021-08-29 |title=Dark Matter 42771 27" 1080P Gaming Monitor Review: Great For 120FPS Xbox Series S Titles! |url=https://www.youtube.com/watch?v=_OjwxoY7NYM |website=youtube.com|access-date=2025-02-06 |archive-url=https://preservetube.com/watch?v=_OjwxoY7NYM |archive-date=23 Feb 2026}} Dissasembly at 00:01:40 </ref> This screw must be removed if the consumer wanted to use a monitor arm or otherwise utilize the advertised VESA compatibility of the monitor. This raised concerns about whether the sticker was deliberately placed to deny warranty claims from consumers who mounted their monitors, as removing the sticker to access the screw would supposedely render the warranty invalid.<ref name="reddit-1">{{cite web |author=AstralKai |title=User comment|date=2022-09-25 |url=https://www.reddit.com/r/buildapcsales/comments/xo07xt/monitor_dark_matter_by_monoprice_27_2560x1440p/ipwitvu/ |website=reddit.com|access-date=2025-02-06 |archive-url=http://web.archive.org/web/20220925233930/https://old.reddit.com/r/buildapcsales/comments/xo07xt/monitor_dark_matter_by_monoprice_27_2560x1440p/ipwitvu/ |archive-date=25 Sep 2022}}</ref><ref name="reddit-2">{{cite web |author=<!-- not stated -->|title=User comment|date=2020-11-20|url=https://www.reddit.com/r/buildapcsales/comments/qxppoe/monitor_dark_matter_by_monoprice_27in_gaming/hlbvqaz/ |website=reddit.com|access-date=2025-02-06 |archive-url=http://web.archive.org/web/20211120005458/https://old.reddit.com/r/buildapcsales/comments/qxppoe/monitor_dark_matter_by_monoprice_27in_gaming/hlbvqaz/ |archive-date=20 Nov 2021}}</ref> | The Dark Matter 27-inch gaming monitor from Monoprice has a [[Right to repair#Use of "warranty void if removed" stickers|"warranty void if removed" sticker]] over a screw on the monitors VESA mounting point.<ref>{{cite web |author=Archades Games |date=2021-08-29 |title=Dark Matter 42771 27" 1080P Gaming Monitor Review: Great For 120FPS Xbox Series S Titles! |url=https://www.youtube.com/watch?v=_OjwxoY7NYM |website=youtube.com|access-date=2025-02-06 |archive-url=https://preservetube.com/watch?v=_OjwxoY7NYM |archive-date=23 Feb 2026}} Dissasembly at 00:01:40 </ref> This screw must be removed if the consumer wanted to use a monitor arm or otherwise utilize the advertised VESA compatibility of the monitor. This raised concerns about whether the sticker was deliberately placed to deny warranty claims from consumers who mounted their monitors, as removing the sticker to access the screw would supposedely render the warranty invalid.<ref name="reddit-1">{{cite web |author=AstralKai |title=User comment|date=2022-09-25 |url=https://www.reddit.com/r/buildapcsales/comments/xo07xt/monitor_dark_matter_by_monoprice_27_2560x1440p/ipwitvu/ |website=reddit.com|access-date=2025-02-06 |archive-url=http://web.archive.org/web/20220925233930/https://old.reddit.com/r/buildapcsales/comments/xo07xt/monitor_dark_matter_by_monoprice_27_2560x1440p/ipwitvu/ |archive-date=25 Sep 2022}}</ref><ref name="reddit-2">{{cite web |author=<!-- not stated -->|title=User comment|date=2020-11-20|url=https://www.reddit.com/r/buildapcsales/comments/qxppoe/monitor_dark_matter_by_monoprice_27in_gaming/hlbvqaz/ |website=reddit.com|access-date=2025-02-06 |archive-url=http://web.archive.org/web/20211120005458/https://old.reddit.com/r/buildapcsales/comments/qxppoe/monitor_dark_matter_by_monoprice_27in_gaming/hlbvqaz/ |archive-date=20 Nov 2021}}</ref> | ||
==Products== | |||
{{Ph-C-P}} | |||
==See also== | |||
{{Ph-C-SA}} | |||
==References== | ==References== | ||
{{Reflist}} | |||
[[Category: | |||
[[Category:{{PAGENAME}}]] | |||
Latest revision as of 02:44, 5 May 2026
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| Basic information | |
|---|---|
| Founded | 2002 |
| Legal Structure | Private |
| Industry | Consumer electronics |
| Also known as | |
| Official website | https://monoprice.com/ |
Monoprice is a US-based online retailer specializing in high-quality electronics, accessories, and home entertainment products at competitive prices. Founded in 2002, the company has gained popularity for offering a wide range of consumer electronics, including cables, audio equipment, computer peripherals, and home-theater systems.
Consumer impact summary
[edit | edit source]
Monoprice requires that all visitors to their website follow the arbitration agreement which dictates that Monoprice and consumers both will handle any significant, formal disputes through arbitration or in small claims court only; consumers waive their right to a trial by jury, their right to participate in class action lawsuits, and their right to resolve disputes outside of small claims.[1]
Incidents
[edit | edit source]This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Monoprice category.
Dark Matter 27-inch monitor, "warranty void if removed" stickers
[edit | edit source]The Dark Matter 27-inch gaming monitor from Monoprice has a "warranty void if removed" sticker over a screw on the monitors VESA mounting point.[2] This screw must be removed if the consumer wanted to use a monitor arm or otherwise utilize the advertised VESA compatibility of the monitor. This raised concerns about whether the sticker was deliberately placed to deny warranty claims from consumers who mounted their monitors, as removing the sticker to access the screw would supposedely render the warranty invalid.[3][4]
Products
[edit | edit source]
See also
[edit | edit source]
References
[edit | edit source]- ↑ "Terms of Use" - Archived
- ↑ Archades Games (2021-08-29). "Dark Matter 42771 27" 1080P Gaming Monitor Review: Great For 120FPS Xbox Series S Titles!". youtube.com. Archived from the original on 23 Feb 2026. Retrieved 2025-02-06. Dissasembly at 00:01:40
- ↑ AstralKai (2022-09-25). "User comment". reddit.com. Archived from the original on 25 Sep 2022. Retrieved 2025-02-06.
- ↑ "User comment". reddit.com. 2020-11-20. Archived from the original on 20 Nov 2021. Retrieved 2025-02-06.