Bose SoundTouch end of life treatment: Difference between revisions
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In October 2025, [[Bose|Bose Corporation]] announced that it would end cloud support for its entire SoundTouch product line on February 18, 2026. The decision sparked widespread consumer backlash, as owners of the smart multiroom audio systems, sold between 2013 and 2020, would lose access to streaming services, app control, and multiroom functionality that formed the products' core value proposition. | In October 2025, [[Bose|Bose Corporation]] announced that it would end cloud support for its entire SoundTouch product line on February 18, 2026. The decision sparked widespread consumer backlash, as owners of the smart multiroom audio systems, sold between 2013 and 2020, would lose access to streaming services, app control, and multiroom functionality that formed the products' core value proposition. | ||
On January 7, 2026, Bose emailed their customers with a revised end-of-life plan, including three more months of cloud support, one final app update to allow some continued functionality without cloud support, and publicly available API documentation. | On January 7, 2026, Bose emailed their customers with a revised end-of-life plan, including three more months of cloud support, one final app update to allow some continued functionality without cloud support, and publicly available API documentation. With the new end of service date becoming '''May 6, 2026'''.<ref name=":0" /> | ||
==Background== | ==Background== | ||
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===Lost functionality=== | ===Lost functionality=== | ||
After May 6, 2026 (originally February 18), affected devices | After May 6, 2026 (originally February 18), affected devices lost:<ref name=":0" /> | ||
*All | *All features that require the SoundTouch app. Which include: | ||
*Preset management and programming<!-- | ** Preset management and programming | ||
*** Using the buttons 1 through 6 on for example the SoundTouch Series 30. | |||
** The ability to set or change the internet connection settings. | |||
*** As a side-effect, SoundTouch devices without an internet connection set before May 6 are now permanently stuck throwing up no internet connection errors, which includes the device lighting up in an orange colour even when turned off on some of the SoundTouch devices. <!--I own the series 30, so I'll add a picture of this later.--> | |||
*Security updates and firmware patches | *Security updates and firmware patches | ||
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*The end of service date has been extended from February 18 to May 6. | *The end of service date has been extended from February 18 to May 6. | ||
*The SoundTouch app will be updated on May 6 to allow the functions that did not rely on the cloud. | *The SoundTouch app will be updated on May 6 to allow the functions that did not rely on the cloud. | ||
** The SoundTouch app does still require outdated android versions to run, rendering the app unusable on most modern devices. | |||
*Airplay and Spotify Connect will continue to work after May 6. | *Airplay and Spotify Connect will continue to work after May 6. | ||
*The SoundTouch API documentation is now publicly available. | *The SoundTouch API documentation is now publicly available. | ||