EBay: Difference between revisions - Consumer Rights Wiki

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In April 2025, eBay also updated its privacy policy to allow its users' personal data to be used for machine learning purposes by both the company and third-parties.

===User agreement update to arbitration (February 2026)===

As of 20 February 2026, eBay has changed its "Agreement to [[Forced arbitration|Arbitrate]]" section in the User Agreement:<ref>{{Cite web |title=User Agreement |url=https://www.ebay.com/help/policies/member-behaviour-policies/user-agreement?id=4259 |url-status=live |access-date=29 May 2026 |website=[[eBay]] |archive-url=https://web.archive.org/web/20260528182359/https://www.ebay.com/help/policies/member-behaviour-policies/user-agreement?id=4259 |archive-date=28 May 2026}}</ref><ref>{{Cite web |last=Morton |first=Liz |date=21 Jan 2026 |title=eBay Explicitly Bans AI “Buy For Me” Agents, Updates Arbitration & Dispute Rules In User Agreement Update |url=https://www.valueaddedresource.net/ebay-bans-ai-agents-updates-arbitration-user-agreement-feb-2026/ |url-status=live |archive-url=https://web.archive.org/web/20260210175825/https://www.valueaddedresource.net/ebay-bans-ai-agents-updates-arbitration-user-agreement-feb-2026/ |archive-date=10 Feb 2026 |access-date=29 May 2026 |website=Value Added Resource}}</ref>

*The option to opt-out has been removed for existing users. Now, only new users can opt-out:

Old version:

YOU CAN CHOOSE TO OPT OUT OF THIS AGREEMENT TO ARBITRATE ("OPT OUT") BY MAILING US A WRITTEN OPT-OUT NOTICE ("OPT-OUT NOTICE"). THE OPT-OUT NOTICE MUST BE POSTMARKED NO LATER THAN THE EFFECTIVE DATE OF THE AMENDMENT OR 30 DAYS FROM THE DATE YOU FIRST ACCEPT THIS USER AGREEMENT.

</blockquote>

New version:

IF YOU ARE A NEW USER OF OUR SERVICES, YOU CAN CHOOSE TO OPT OUT OF THIS AGREEMENT TO ARBITRATE ("OPT OUT") BY MAILING US A WRITTEN OPT-OUT NOTICE ("OPT-OUT NOTICE"). THE OPT-OUT NOTICE MUST BE POSTMARKED NO LATER THAN 30 DAYS FROM THE DATE YOU FIRST ACCEPT THIS USER AGREEMENT.

</blockquote>

==References==

@@ Line 96: / Line 96: @@
 In April 2025, eBay also updated its privacy policy to allow its users' personal data to be used for machine learning purposes by both the company and third-parties.
+===User agreement update to arbitration (February 2026)===
+As of 20 February 2026, eBay has changed its "Agreement to [[Forced arbitration|Arbitrate]]" section in the User Agreement:<ref>{{Cite web |title=User Agreement |url=https://www.ebay.com/help/policies/member-behaviour-policies/user-agreement?id=4259 |url-status=live |access-date=29 May 2026 |website=[[eBay]] |archive-url=https://web.archive.org/web/20260528182359/https://www.ebay.com/help/policies/member-behaviour-policies/user-agreement?id=4259 |archive-date=28 May 2026}}</ref><ref>{{Cite web |last=Morton |first=Liz |date=21 Jan 2026 |title=eBay Explicitly Bans AI “Buy For Me” Agents, Updates Arbitration & Dispute Rules In User Agreement Update |url=https://www.valueaddedresource.net/ebay-bans-ai-agents-updates-arbitration-user-agreement-feb-2026/ |url-status=live |archive-url=https://web.archive.org/web/20260210175825/https://www.valueaddedresource.net/ebay-bans-ai-agents-updates-arbitration-user-agreement-feb-2026/ |archive-date=10 Feb 2026 |access-date=29 May 2026 |website=Value Added Resource}}</ref>
+*The option to opt-out has been removed for existing users. Now, only new users can opt-out:
+Old version:
+<blockquote>
+ YOU CAN CHOOSE TO OPT OUT OF THIS AGREEMENT TO ARBITRATE ("OPT OUT") BY MAILING US A WRITTEN OPT-OUT NOTICE ("OPT-OUT NOTICE"). THE OPT-OUT NOTICE MUST BE POSTMARKED NO LATER THAN THE EFFECTIVE DATE OF THE AMENDMENT OR 30 DAYS FROM THE DATE YOU FIRST ACCEPT THIS USER AGREEMENT.
+</blockquote>
+New version:
+<blockquote>
+ IF YOU ARE A NEW USER OF OUR SERVICES, YOU CAN CHOOSE TO OPT OUT OF THIS AGREEMENT TO ARBITRATE ("OPT OUT") BY MAILING US A WRITTEN OPT-OUT NOTICE ("OPT-OUT NOTICE"). THE OPT-OUT NOTICE MUST BE POSTMARKED NO LATER THAN 30 DAYS FROM THE DATE YOU FIRST ACCEPT THIS USER AGREEMENT.
+</blockquote>
 ==References==