UK Online Safety Act: Difference between revisions

===Discord Third-Party Customer Service (5CA)===

On 3 October 2025, [[Discord]] issued a press release announcing "a Security Incident Involving Third-Party Customer Service [5CA]", in which "The unauthorized party [...] gained access to a small number of government‑ID images (e.g., driver’s license, passport) from users who had appealed an age determination".<ref>{{Cite web |date=2025-10-03 |title=Update on a Security Incident Involving Third-Party Customer Service |url=https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service |url-status=live |archive-url=https://web.archive.org/web/20251006163040/https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service |archive-date=2025-10-06 |access-date=2025-10-07 |website=discord.com}}</ref> The total number of ID images exposed was approximately 70,000. The data accessed came from an age-related appeals process which has been in place since before the OSA came into effect, and is used in conjunction with an "Automatic Age Check" system using k-ID.<ref>{{Cite web |date=2024-12-19 |title=Help! I'm old enough to use Discord in my country but I got locked out? |url=https://support.discord.com/hc/en-us/articles/360041820932-Help-I-m-old-enough-to-use-Discord-in-my-country-but-I-got-locked-out |url-status=live |archive-url=https://web.archive.org/web/20250127212200/https://support.discord.com/hc/en-us/articles/360041820932-Help-I-m-old-enough-to-use-Discord-in-my-country-but-I-got-locked-out |archive-date=27 Jan 2025 |access-date=2025-10-13 |website=Discord}}</ref>