Ecobee: Difference between revisions
CrookKilla (talk | contribs) Created page with "{{ProductLineCargo |Company=Generac |ReleaseYear=2008 |InProduction=Yes |ArticleType=Product |Category=SmartHome |Website=https://www.ecobee.com/ |Description=Smart thermostats primarily. Also cameras, doorbells and security sensors and services. }} {{Ph-C-Int}} ==Consumer-impact summary== {{Ph-C-CIS}} ==Incidents== {{Ph-C-Inc}} This is a list of all consumer-protection incidents related to this product line. Any incidents not mentioned here can be found in the..." |
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|Website=https://www.ecobee.com/ | |Website=https://www.ecobee.com/ | ||
|Description=Smart thermostats primarily. Also cameras, doorbells and security sensors and services. | |Description=Smart thermostats primarily. Also cameras, doorbells and security sensors and services. | ||
}} | }}The [[wikipedia:Ecobee|ecobee]] (link to Wikipedia article) line of smart thermostats as well as cameras, doorbells and security sensors and services are from a company founded in 2007 and bought by Generac in 2021. | ||
{{Ph-C-Int}} | |||
Discontinued products include several older smart thermostats (which lost smart functionality as a result - | |||
* ecobee Smart Thermostat | |||
** Model #: EB-STAT-02 | |||
* ecobee Energy Management System (EMS) | |||
** Model #: EB-EMS-02 | |||
* Smart Si | |||
* ecobee SMART | |||
) and Switch+ light switches. <ref>{{Cite web |title=Legacy Product Resources |url=https://support.ecobee.com/s/legacy-products |url-status=live |archive-url=https://archive.is/5EIy3 |archive-date={{subst:Datetime}}}}</ref>. Needs more info - seems like no (last 2) or only minor functionality was lost, depending on model. {{Ph-C-Int}} | |||
==Consumer-impact summary== | ==Consumer-impact summary== | ||
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==Incidents== | ==Incidents== | ||
{{Ph-C-Inc}} | {{Ph-C-Inc}} | ||
In 2026, | |||
* Ecobee restructured its Smart Security tiers into ''Core'' (Free), ''Plus'' (monthly or annual fee), and ''Advanced'' (monthly or annual fee). Professional monitoring is now offered as an optional add-on. Existing users' features and pricing are protected through 2026. | |||
* Data Use Expansion: The updated Terms of Service allow Ecobee to utilize site and app usage information for "any purpose related to any use of the Site or App," though detailed opt-out toggles remain available in the app settings. [1] | |||
* AI and Machine Learning: New language has been added to cover artificial intelligence and machine learning features. Use of these advanced features requires affirmative opt-in by the subscriber. [1] | |||
* Utility Programs: For users participating in energy-saving or grid stabilization "Utility Programs," the policy explicitly details how name, address, and usage information may be shared with utility providers and program administrators. [1] | |||
* Liability Limits: Liability for hardware and software issues is now capped at $100 instead of the original product purchase price. [1] | |||
This is a list of all consumer-protection incidents related to this product line. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]]. | This is a list of all consumer-protection incidents related to this product line. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]]. | ||
===Example incident one (''date'')=== | ===Example incident one (''date'')=== | ||
{{Main|link to the main CR Wiki article}} | {{Main|link to the main CR Wiki article}} | ||