EBay: Difference between revisions - Consumer Rights Wiki

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~~{{Cleanup}}~~

{{CompanyCargo

|Description=American sales platform for selling items online

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A consumer was successful in pressuring eBay to remove entire sub-categories of 100% fraudulent battery products from its site - e.g.

*Rechargeable AAA batteries with a claimed capacity of 1800 mAh+ ,

*Rechargeable AAA batteries (NiMH) with a claimed capacity of 1800 mAh+ ,

*Rechargeable AA batteries with a claimed capacity of 3000 mAh+ and

*Rechargeable AA batteries (NiMH) with a claimed capacity of 3000 mAh+ and

*Rechargeable 18650 batteries with a claimed capacity of 4000 mAh+ ([https://lygte-info.dk/review/batteries2012/GTL%20LS18650%2010000mAh%20(White)%20UK.html example of expert testing of a "10000 mAh" one]).<ref>{{Cite web |date=Nov 2016 |title=eBay Community  Discussions |url=https://community.ebay.com/t5/Archive-Selling/Help-us-improve-our-product-pages/m-p/26259798 |url-status=deviated |archive-url=https://archive.is/BQRCk |archive-date=7 Aug 2019 |quote=You've shamed me into following up on this issue. So I'll see what I can do to clean up this category." in response to "Categories is your field, @syedmhaq. Please don't dodge responsibility. The category is still live. So are similar guaranteed 100% fraudulent categories. The best AAA NiMH batteries in the world top out around 1100mAh ((and ~3500 mAh for AA NiMH's). You can see this if you visit specialist testing sites, e.g. see lygte-info.dk/review/batteries2012/CommonAAcomparator.php and check them all out - e.g. the highest capacity: Tecxus AAA 1100 NiMH ~== Camelion AAA 1100mAh - see image below. The major name brands never claim anything close to 1800 mAh for AAA batteries}}</ref>

*Rechargeable 18650 (Li-ion) batteries with a claimed capacity of 4000 mAh+ ([https://lygte-info.dk/review/batteries2012/GTL%20LS18650%2010000mAh%20(White)%20UK.html example of expert testing of a "10000 mAh" one]).<ref>{{Cite web |date=Nov 2016 |title=eBay Community  Discussions |url=https://community.ebay.com/t5/Archive-Selling/Help-us-improve-our-product-pages/m-p/26259798 |url-status=deviated |archive-url=https://archive.is/BQRCk |archive-date=7 Aug 2019 |quote=You've shamed me into following up on this issue. So I'll see what I can do to clean up this category." in response to "Categories is your field, @syedmhaq. Please don't dodge responsibility. The category is still live. So are similar guaranteed 100% fraudulent categories. The best AAA NiMH batteries in the world top out around 1100mAh ((and ~3500 mAh for AA NiMH's). You can see this if you visit specialist testing sites, e.g. see lygte-info.dk/review/batteries2012/CommonAAcomparator.php and check them all out - e.g. the highest capacity: Tecxus AAA 1100 NiMH ~== Camelion AAA 1100mAh - see image below. The major name brands never claim anything close to 1800 mAh for AAA batteries}}</ref>

The categories were taken down and the fraudulent products were often unavailable on eBay for several years.

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Readers are encouraged to emulate the activity shown - contact eBay via the [https://community.ebay.co.uk/forum/chat-with-the-ebay-community-team-25/ periodic] [https://community.ebay.com/t5/Selling/Weekly-Chat/td-p/29159344 public]{{Dead link}} community chats where it's hard to avoid the spotlight.

Due to the basic chemistry of NiMH and Li-ion batteries, ~~certain~~ advertising claims can be clearly identified as false without seeing the product - just based on the ad content alone, when the size of the battery makes the energy storage claim implausible.

Due to the basic chemistry of NiMH and Li-ion batteries, often, claimed-capacity advertising claims can be clearly identified as false ''without seeing the product'' - just based on the ad content alone, when the size of the battery makes the energy storage claim implausible.

According to expert opinions (e.g. on sites like HKJ's lygte-info.dk) no one (including the world's best Li-ion battery manufacturers) even make 18650 Li-ion batteries that are truly > 4000 mAh.<ref>{{Cite web |title=Battery test for Li-ion (mostly 18650) batteries, comparator |url=https://lygte-info.dk/info/batteryIndex.html |website=lygte-info.dk site about batteries, chargers and flashlights}}</ref> The best AAA NiMH batteries in the world top out around 1100mAh (and ~3500 mAh for AA NiMH's). One can see this if you visit specialist testing sites, e.g. see HKJ's lygte-info.dk site.<ref>{{Cite web |title=Battery test for AA and AAA (Alkaline, lithium, NiMH) batteries, comparator |url=https://lygte-info.dk/review/batteries2012/CommonAAcomparator.php |website=lygte-info.dk site about batteries, chargers and flashlights}}</ref> ~~and check them all out - e.g. the highest capacity: Tecxus AAA 1100 NiMH ~== Camelion AAA 1100mAh.~~

According to expert opinions (e.g. on sites like HKJ's lygte-info.dk) no one (including the world's best Li-ion battery manufacturers) even make 18650 Li-ion batteries that are truly > 4000 mAh.<ref>{{Cite web |title=Battery test for Li-ion (mostly 18650) batteries, comparator |url=https://lygte-info.dk/info/batteryIndex.html |website=lygte-info.dk site about batteries, chargers and flashlights}}</ref> The best AAA NiMH batteries in the world top out around 1100mAh (and ~3500 mAh for AA NiMH's). One can see this if you visit specialist testing sites, e.g. see HKJ's lygte-info.dk site.<ref>{{Cite web |title=Battery test for AA and AAA (Alkaline, lithium, NiMH) batteries, comparator |url=https://lygte-info.dk/review/batteries2012/CommonAAcomparator.php |website=lygte-info.dk site about batteries, chargers and flashlights}}</ref>

The major name brands never claim anything close to 1800 mAh for AAA batteries. e.g. ~~Energizer offers~~ 1000 mAh AAA's.<ref>{{Cite web |title=Energizer hr03 spec sheet |url=https://data.energizer.com/pdfs/hr03-1000_eu.pdf}}</ref> Real ~~SONY~~ AAs (see [https://archive.is/pKeTz an archive of AA's shown on Sony's website]) are 2100, 2500 and 2700 mAh. Fakes claim 3800 mAh.<ref>{{Cite web |title="Sony" CycleEnergy "3800mAh"Ni-MH AA-cells |url=https://www.candlepowerforums.com/threads/sony-cycleenergy-3800mah-ni-mh-aa-cells.163194/}}</ref>

The major name brands/manufacturers never claim anything close to 1800 mAh for AAA batteries. e.g. 1000 mAh AAA's.<ref>{{Cite web |title=Energizer hr03 spec sheet |url=https://data.energizer.com/pdfs/hr03-1000_eu.pdf}}</ref> Real rechargeable AAs (see [https://archive.is/pKeTz an archive of AA's shown on Sony's website]) are 2100, 2500 and 2700 mAh. Fakes claim 3800 mAh.<ref>{{Cite web |title="Sony" CycleEnergy "3800mAh"Ni-MH AA-cells |url=https://www.candlepowerforums.com/threads/sony-cycleenergy-3800mah-ni-mh-aa-cells.163194/}}</ref>

Sadly [[fake memory still being sold on eBay and Amazon|fake memory is still being sold on eBay and Amazon]] and more egregiously, eBay has even resumed allowing listing these readily identifiable categories of 100% fraudulent ~~product~~.

Sadly [[fake memory still being sold on eBay and Amazon|fake memory is still being sold on eBay and Amazon]] and more egregiously, eBay has even resumed allowing listing these readily identifiable categories of 100% fraudulent batteries.

===User agreement update to arbitration (''April 2025'')===

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 {{Lowercase title}}
-{{Cleanup}}
 {{CompanyCargo
 |Description=American sales platform for selling items online
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 A consumer was successful in pressuring eBay to remove entire sub-categories of 100% fraudulent battery products from its site - e.g.
-*Rechargeable AAA batteries with a claimed capacity of 1800 mAh+ ,
+*Rechargeable AAA batteries (NiMH) with a claimed capacity of 1800 mAh+ ,
-*Rechargeable AA batteries with a claimed capacity of 3000 mAh+ and
+*Rechargeable AA batteries (NiMH) with a claimed capacity of 3000 mAh+ and
-*Rechargeable 18650 batteries with a claimed capacity of 4000 mAh+ ([https://lygte-info.dk/review/batteries2012/GTL%20LS18650%2010000mAh%20(White)%20UK.html example of expert testing of a "10000 mAh" one]).<ref>{{Cite web |date=Nov 2016 |title=eBay Community  Discussions |url=https://community.ebay.com/t5/Archive-Selling/Help-us-improve-our-product-pages/m-p/26259798 |url-status=deviated |archive-url=https://archive.is/BQRCk |archive-date=7 Aug 2019 |quote=You've shamed me into following up on this issue. So I'll see what I can do to clean up this category."<br/> <i>in response to</i><br/>"Categories is your field, @syedmhaq.  Please don't dodge responsibility.  The category is still live. So are similar guaranteed 100% fraudulent categories.  <br/> The best AAA NiMH batteries in the world top out around 1100mAh ((and ~3500 mAh for AA NiMH's).  You can see this if you visit specialist testing sites, e.g. see lygte-info.dk/review/batteries2012/CommonAAcomparator.php and check them all out - e.g. the highest capacity: Tecxus AAA 1100 NiMH ~== Camelion AAA 1100mAh - see image below.<br/>The major name brands never claim anything close to 1800 mAh for AAA batteries}}</ref>
+*Rechargeable 18650 (Li-ion) batteries with a claimed capacity of 4000 mAh+ ([https://lygte-info.dk/review/batteries2012/GTL%20LS18650%2010000mAh%20(White)%20UK.html example of expert testing of a "10000 mAh" one]).<ref>{{Cite web |date=Nov 2016 |title=eBay Community  Discussions |url=https://community.ebay.com/t5/Archive-Selling/Help-us-improve-our-product-pages/m-p/26259798 |url-status=deviated |archive-url=https://archive.is/BQRCk |archive-date=7 Aug 2019 |quote=You've shamed me into following up on this issue. So I'll see what I can do to clean up this category."<br/> <i>in response to</i><br/>"Categories is your field, @syedmhaq.  Please don't dodge responsibility.  The category is still live. So are similar guaranteed 100% fraudulent categories.  <br/> The best AAA NiMH batteries in the world top out around 1100mAh ((and ~3500 mAh for AA NiMH's).  You can see this if you visit specialist testing sites, e.g. see lygte-info.dk/review/batteries2012/CommonAAcomparator.php and check them all out - e.g. the highest capacity: Tecxus AAA 1100 NiMH ~== Camelion AAA 1100mAh - see image below.<br/>The major name brands never claim anything close to 1800 mAh for AAA batteries}}</ref>
 The categories were taken down and the fraudulent products were often unavailable on eBay for several years.
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 Readers are encouraged to emulate the activity shown - contact eBay via the [https://community.ebay.co.uk/forum/chat-with-the-ebay-community-team-25/ periodic] [https://community.ebay.com/t5/Selling/Weekly-Chat/td-p/29159344 public]{{Dead link}} community chats where it's hard to avoid the spotlight.
-Due to the basic chemistry of NiMH and Li-ion batteries, certain advertising claims can be clearly identified as false without seeing the product - just based on the ad content alone, when the size of the battery makes the energy storage claim implausible.
+Due to the basic chemistry of NiMH and Li-ion batteries, often, claimed-capacity advertising claims can be clearly identified as false ''without seeing the product'' - just based on the ad content alone, when the size of the battery makes the energy storage claim implausible.
-According to expert opinions (e.g. on sites like HKJ's lygte-info.dk) no one (including the world's best Li-ion battery manufacturers) even make 18650 Li-ion batteries that are truly > 4000 mAh.<ref>{{Cite web |title=Battery test for Li-ion (mostly 18650) batteries, comparator |url=https://lygte-info.dk/info/batteryIndex.html |website=lygte-info.dk site about batteries, chargers and flashlights}}</ref>   The best AAA NiMH batteries in the world top out around 1100mAh (and ~3500 mAh for AA NiMH's).  One can see this if you visit specialist testing sites, e.g. see HKJ's lygte-info.dk site.<ref>{{Cite web |title=Battery test for AA and AAA (Alkaline, lithium, NiMH) batteries, comparator |url=https://lygte-info.dk/review/batteries2012/CommonAAcomparator.php |website=lygte-info.dk site about batteries, chargers and flashlights}}</ref>  and check them all out - e.g. the highest capacity: Tecxus AAA 1100 NiMH ~== Camelion AAA 1100mAh.
+According to expert opinions (e.g. on sites like HKJ's lygte-info.dk) no one (including the world's best Li-ion battery manufacturers) even make 18650 Li-ion batteries that are truly > 4000 mAh.<ref>{{Cite web |title=Battery test for Li-ion (mostly 18650) batteries, comparator |url=https://lygte-info.dk/info/batteryIndex.html |website=lygte-info.dk site about batteries, chargers and flashlights}}</ref>   The best AAA NiMH batteries in the world top out around 1100mAh (and ~3500 mAh for AA NiMH's).  One can see this if you visit specialist testing sites, e.g. see HKJ's lygte-info.dk site.<ref>{{Cite web |title=Battery test for AA and AAA (Alkaline, lithium, NiMH) batteries, comparator |url=https://lygte-info.dk/review/batteries2012/CommonAAcomparator.php |website=lygte-info.dk site about batteries, chargers and flashlights}}</ref>
-The major name brands never claim anything close to 1800 mAh for AAA batteries. e.g. Energizer offers 1000 mAh AAA's.<ref>{{Cite web |title=Energizer hr03 spec sheet |url=https://data.energizer.com/pdfs/hr03-1000_eu.pdf}}</ref>  Real SONY AAs (see [https://archive.is/pKeTz an archive of AA's shown on Sony's website]) are 2100, 2500 and 2700 mAh. Fakes claim 3800 mAh.<ref>{{Cite web |title="Sony" CycleEnergy "3800mAh"Ni-MH AA-cells |url=https://www.candlepowerforums.com/threads/sony-cycleenergy-3800mah-ni-mh-aa-cells.163194/}}</ref>
+The major name brands/manufacturers never claim anything close to 1800 mAh for AAA batteries. e.g.  1000 mAh AAA's.<ref>{{Cite web |title=Energizer hr03 spec sheet |url=https://data.energizer.com/pdfs/hr03-1000_eu.pdf}}</ref>  Real rechargeable AAs (see [https://archive.is/pKeTz an archive of AA's shown on Sony's website]) are 2100, 2500 and 2700 mAh. Fakes claim 3800 mAh.<ref>{{Cite web |title="Sony" CycleEnergy "3800mAh"Ni-MH AA-cells |url=https://www.candlepowerforums.com/threads/sony-cycleenergy-3800mah-ni-mh-aa-cells.163194/}}</ref>
-Sadly [[fake memory still being sold on eBay and Amazon|fake memory is still being sold on eBay and Amazon]] and more egregiously, eBay has even resumed allowing listing these readily identifiable categories of 100% fraudulent product.
+Sadly [[fake memory still being sold on eBay and Amazon|fake memory is still being sold on eBay and Amazon]] and more egregiously, eBay has even resumed allowing listing these readily identifiable categories of 100% fraudulent batteries.
 ===User agreement update to arbitration (''April 2025'')===