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Frontier Airlines Obfuscates Web Check-in Form: Difference between revisions

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In 2024, Fronter Airlines changed the flight check-in form of their website from the front page to encourage their users to check-in via app. The check-in was still available through extra steps by going to the "Customer Service" link at the bottom of the webpage or to the FAQs on "Help checking in" before clicking "Other ways to check in" to expand the hidden form.
In 2024, Frontier Airlines changed the flight check-in form of their website from the front page to encourage their users to check-in via app. The check-in was still available through extra steps by going to the "Customer Service" link at the bottom of the webpage or to the FAQs on "Help checking in" before clicking "Other ways to check in" to expand the hidden form.




Before:
Before:
[[File:FrontierBefore.png|alt=November 27th, 2023: The check-in form is easily accessible from the front page.|thumb|November 27th, 2023: The check-in form is easily accessible from the front page.]]


http://web.archive.org/web/20231127123111/https://www.flyfrontier.com/
http://web.archive.org/web/20231127123111/https://www.flyfrontier.com/
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After:
After:
 
[[File:FrontierNew.png|alt=August 8th, 2024: The check-in form now directs the user to use the app in order to check into a flight. |thumb|August 8th, 2024: The check-in form now directs the user to use the app in order to check into a flight.]]
http://web.archive.org/web/20240801024737/https://www.flyfrontier.com/
http://web.archive.org/web/20240801024737/https://www.flyfrontier.com/

Revision as of 03:08, 28 January 2025

Article Status Notice: This Article is a stub

Notice: This Article Requires Additional Expansion

This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Issues may include:

  • This article needs to be expanded to provide meaningful information
  • This article requires additional verifiable evidence to demonstrate systemic impact
  • More documentation is needed to establish how this reflects broader consumer protection concerns
  • The connection between individual incidents and company-wide practices needs to be better established
  • The article is simply too short, and lacks sufficient content

How You Can Help:

  • Add documented examples with verifiable sources
  • Provide evidence of similar incidents affecting other consumers
  • Include relevant company policies or communications that demonstrate systemic practices
  • Link to credible reporting that covers these issues
  • Flesh out the article with relevant information

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In 2024, Frontier Airlines changed the flight check-in form of their website from the front page to encourage their users to check-in via app. The check-in was still available through extra steps by going to the "Customer Service" link at the bottom of the webpage or to the FAQs on "Help checking in" before clicking "Other ways to check in" to expand the hidden form.


Before:

November 27th, 2023: The check-in form is easily accessible from the front page.
November 27th, 2023: The check-in form is easily accessible from the front page.

http://web.archive.org/web/20231127123111/https://www.flyfrontier.com/


After:

August 8th, 2024: The check-in form now directs the user to use the app in order to check into a flight.
August 8th, 2024: The check-in form now directs the user to use the app in order to check into a flight.

http://web.archive.org/web/20240801024737/https://www.flyfrontier.com/