Seagate sells old hard drives as new: Difference between revisions
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Many affected buyers found that when they checked warranty status on Seagate's website, they were '''redirected to contact their retailer'''. This shows that these were '''OEM models''', which do not include a manufacturer-backed warranty beyond the retailer’s return policy.<ref>[https://www.seagate.com/de/de/support/warranty-and-replacements/ Seagate Warranty Check]</ref> | Many affected buyers found that when they checked warranty status on Seagate's website, they were '''redirected to contact their retailer'''. This shows that these were '''OEM models''', which do not include a manufacturer-backed warranty beyond the retailer’s return policy.<ref>[https://www.seagate.com/de/de/support/warranty-and-replacements/ Seagate Warranty Check]</ref> | ||
===Responsibility & Supply Chain Concerns=== | ===Responsibility & Supply Chain Concerns<!-- this whole section comes on a bit strong, with relatively little in the way of citation -->=== | ||
====Seller Fraud==== | ====Seller Fraud==== | ||
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===Consumer Advice=== | ===Consumer Advice=== | ||
====How to Check If | ====How to Check If A Drive Is Affected==== | ||
*'''Run SMART & FARM Checks''' – Use smartmontools (Linux/Windows) or Seagate’s Seatools utility to check for '''high power-on hours'''. | *'''Run SMART & FARM Checks''' – Use smartmontools (Linux/Windows) or Seagate’s Seatools utility to check for '''high power-on hours'''. | ||
- Linux Command: `smartctl -l farm /dev/sdX` | - Linux Command: `smartctl -l farm /dev/sdX` | ||