Coffee Meets Bagel: Difference between revisions

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'''[[wikipedia:Coffee_Meets_Bagel|Coffee Meets Bagel]]''' is a dating and social-networking service based in the United States, founded in 2012 by three sisters.

==Consumer protection incidents==

==Consumer-protection incidents==

===Refund process===

The cancellation window for the service is 14 days in EU, EEA, UK, and Switzerland and 72 hours in the states of Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio and Wisconsin, as outlined in sections 8 and 20 of the [[terms of service]].<ref name="tos"></ref> Costumers in other states are not eligible for refund. The process for cancellation regardless of region includes either going through the subscription provider (Apple) or mailing a signed notice to the company's PO box. California and Ohio users are given the option to open a ticket through an online portal.

The cancellation window for the service is 14 days in EU, EEA, UK, and Switzerland, and 72 hours in the states of Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio and Wisconsin, as outlined in sections 8 and 20 of the [[terms of service]] (TOS).<ref name="tos"></ref> Costumers in other states are not eligible for refund. The process for cancellation regardless of region includes either going through the subscription provider (Apple) or mailing a signed notice to the company's PO box. California and Ohio users are given the option to open a ticket through an online portal.

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===Forced arbitration===

Section 19 of Coffee Meets Bagel's Terms of Use states that the user, by accepting the terms of service, waives their right to litigation.<ref name="tos">[https://coffeemeetsbagel.com/tos "Coffee Meets Bagel Terms of service"] accessed 29 Jan 2025, [https://archive.ph/3LI8i archive] via archive.today on 6 Sep 2024, [https://web.archive.org/web/20250129121617/https://coffeemeetsbagel.com/tos archive] via archive.org on 29 Jan 2025</ref> In particular, the terms of service prohibit ~~costumers~~ from participation in any kind of class action and limits claims to the ~~costumers~~ individual capacity. In addition, prior to any action, the terms of service stipulate that a "pre-demand notice" be physically mailed to Coffee Meets Bagel offices that ~~have~~ to meet certain criteria.

Section 19 of Coffee Meets Bagel's Terms of Use states that the user, by accepting the terms of service, waives their right to litigation.<ref name="tos">[https://coffeemeetsbagel.com/tos "Coffee Meets Bagel Terms of service"] accessed 29 Jan 2025, [https://archive.ph/3LI8i archive] via archive.today on 6 Sep 2024, [https://web.archive.org/web/20250129121617/https://coffeemeetsbagel.com/tos archive] via archive.org on 29 Jan 2025</ref> In particular, the terms of service prohibit customers' from participation in any kind of [[class action]] and limits claims to the customers' individual capacity. In addition, prior to any action, the terms of service stipulate that a "pre-demand notice" be physically mailed to Coffee Meets Bagel offices that has to meet certain criteria.

@@ Line 9: / Line 9: @@
 '''[[wikipedia:Coffee_Meets_Bagel|Coffee Meets Bagel]]''' is a dating and social-networking service based in the United States, founded in 2012 by three sisters.
-==Consumer protection incidents==
+==Consumer-protection incidents==
 ===Refund process===
-The cancellation window for the service is 14 days in EU, EEA, UK, and Switzerland and 72 hours in the states of Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio and Wisconsin, as outlined in sections 8 and 20 of the [[terms of service]].<ref name="tos"></ref> Costumers in other states are not eligible for refund. The process for cancellation regardless of region includes either going through the subscription provider (Apple) or mailing a signed notice to the company's PO box. California and Ohio users are given the option to open a ticket through an online portal.
+The cancellation window for the service is 14 days in EU, EEA, UK, and Switzerland, and 72 hours in the states of Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio and Wisconsin, as outlined in sections 8 and 20 of the [[terms of service]] (TOS).<ref name="tos"></ref> Costumers in other states are not eligible for refund. The process for cancellation regardless of region includes either going through the subscription provider (Apple) or mailing a signed notice to the company's PO box. California and Ohio users are given the option to open a ticket through an online portal.
 <gallery>
@@ Line 20: / Line 20: @@
 ===Forced arbitration===
-Section 19 of Coffee Meets Bagel's Terms of Use states that the user, by accepting the terms of service, waives their right to litigation.<ref name="tos">[https://coffeemeetsbagel.com/tos "Coffee Meets Bagel Terms of service"] accessed 29 Jan 2025, [https://archive.ph/3LI8i archive] via archive.today on 6 Sep 2024, [https://web.archive.org/web/20250129121617/https://coffeemeetsbagel.com/tos archive] via archive.org on 29 Jan 2025</ref> In particular, the terms of service prohibit costumers from participation in any kind of class action and limits claims to the costumers individual capacity. In addition, prior to any action, the terms of service stipulate that a "pre-demand notice" be physically mailed to Coffee Meets Bagel offices that have to meet certain criteria.
+Section 19 of Coffee Meets Bagel's Terms of Use states that the user, by accepting the terms of service, waives their right to litigation.<ref name="tos">[https://coffeemeetsbagel.com/tos "Coffee Meets Bagel Terms of service"] accessed 29 Jan 2025, [https://archive.ph/3LI8i archive] via archive.today on 6 Sep 2024, [https://web.archive.org/web/20250129121617/https://coffeemeetsbagel.com/tos archive] via archive.org on 29 Jan 2025</ref> In particular, the terms of service prohibit customers' from participation in any kind of [[class action]] and limits claims to the customers' individual capacity. In addition, prior to any action, the terms of service stipulate that a "pre-demand notice" be physically mailed to Coffee Meets Bagel offices that has to meet certain criteria.
 <gallery>