HP Instant Ink: Difference between revisions
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Also in 2024 [[HP All-In Plan]], a new printer-lease program, was announced. This program expanded from just cartridges to include a printer that, depending on the tier of subscription, limited the number of pages that could be print, effectively removing the ability to use third-party cartridges.<ref>[https://www.hp.com/us-en/all-in-plan/printers.html HP All In Plan]</ref> The program at the time of writing offers three different printers, each with various printing plans based on the number of pages to be printed, at different prices. | Also in 2024 [[HP All-In Plan]], a new printer-lease program, was announced. This program expanded from just cartridges to include a printer that, depending on the tier of subscription, limited the number of pages that could be print, effectively removing the ability to use third-party cartridges.<ref>[https://www.hp.com/us-en/all-in-plan/printers.html HP All In Plan]</ref> The program at the time of writing offers three different printers, each with various printing plans based on the number of pages to be printed, at different prices. | ||
====Pricing | |||
==Consumer impact summary== | |||
==Incidents== | |||
===Cost savings and Pricing=== | |||
As of January 2025, the pricing for each tier of the service for customers in the US was as follows: | As of January 2025, the pricing for each tier of the service for customers in the US was as follows: | ||
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HP claims that "most customers save on ink and many save up to 50% compared to buying traditional ink cartridges."<ref>[https://www.hp.com/us-en/printers/instant-ink/faq.html#faq HP Instant Ink FAQ.]</ref> The cost savings are based on the monthly subscription cost of the 700-pages-per-month "Business" plan of the program, and the results are compared to the cost per page to print ISO/IEC 24711 pages on A4 paper in color. | HP claims that "most customers save on ink and many save up to 50% compared to buying traditional ink cartridges."<ref>[https://www.hp.com/us-en/printers/instant-ink/faq.html#faq HP Instant Ink FAQ.]</ref> The cost savings are based on the monthly subscription cost of the 700-pages-per-month "Business" plan of the program, and the results are compared to the cost per page to print ISO/IEC 24711 pages on A4 paper in color. | ||
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At the time of writing, the Basic printer starts at $6.99 per month ($83.88 per year), and cancellation after 30 days but before 12 months will cost $120 in fees. Before 24 months, it would cost $60 in fees. That is 143% and 71% of the per-year cost of this plan, respectively. | At the time of writing, the Basic printer starts at $6.99 per month ($83.88 per year), and cancellation after 30 days but before 12 months will cost $120 in fees. Before 24 months, it would cost $60 in fees. That is 143% and 71% of the per-year cost of this plan, respectively. | ||
===Lawsuit | |||
== HP+ trial activation and limitation of printer usability== | |||
HP+ is a free six-month trial of HP Instant Ink that comes with a new printer. It is optional, but it is extremely easy for a user to activate HP+ during installation.<ref>https://www.pcmag.com/how-to/hp-instant-ink-vs-hp-plus-vs-hp-smart-which-ink-program-saves-you-the-most</ref> After activating HP+, the printer is permanently flashed with updated firmware, which causes the printer to only accept genuine HP-branded consumables.<ref>https://www-dodrukarki-pl.translate.goog/blog/dlaczego-drukarki-z-serii-hp-nie-obsluguja-zamiennikow?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=pl&_x_tr_pto=wapp</ref> | |||
All HP printer models ending with an "e" (for example ''HP OfficeJet 8035e'') support activating HP+.<ref>https://support.shopperplus.com/en/support/solutions/articles/9000227500-hp-printers-models-ending-with-the-letter-e-does-not-recognize-compatible-cartridges</ref> This has the potential to devalue used HP printers in this class, as the previous owner of the printer may have activated HP+, rendering the printer incompatible with cheaper non-OEM replacement ink cartridges or toner. | |||
==Lawsuit== | |||
On July 6, 2021, a [[class action|class-action lawsuit]] was filed against HP.<ref>[https://www.classaction.org/media/barnert-v-hp-inc.pdf Barnert v HP Inc.] Case File via classaction.org</ref> | On July 6, 2021, a [[class action|class-action lawsuit]] was filed against HP.<ref>[https://www.classaction.org/media/barnert-v-hp-inc.pdf Barnert v HP Inc.] Case File via classaction.org</ref> | ||
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In February 2023, HP settled the complaints, and the parties have filed for dismissal.<ref>[https://www.therecycler.com/posts/hp-settles-instant-ink-complaint/ HP settles Instant Ink Complaint]</ref> | In February 2023, HP settled the complaints, and the parties have filed for dismissal.<ref>[https://www.therecycler.com/posts/hp-settles-instant-ink-complaint/ HP settles Instant Ink Complaint]</ref> | ||
== | ==Workarounds== | ||
It is possible on some HP cartridge models and their respective printers to replace the DRM chip of an incompatible cartridge with one from a compatible OEM cartridge. This possible because many HP cartridge models share the exact same physical dimensions despite the difference in name. This also allows for the use of less expensive, third-party cartridges or refillable cartridges in printers that may not have had them available for purchase otherwise. | It is possible on some HP cartridge models and their respective printers to replace the DRM chip of an incompatible cartridge with one from a compatible OEM cartridge. This possible because many HP cartridge models share the exact same physical dimensions despite the difference in name. This also allows for the use of less expensive, third-party cartridges or refillable cartridges in printers that may not have had them available for purchase otherwise. | ||
[[HP Ink Cartridge ID Chip Swap Guide|Read the full guide here.]] | [[HP Ink Cartridge ID Chip Swap Guide|Read the full guide here.]] | ||
== See also == | |||
[[HP Inc.]] | |||
[[Canon Ink DRM]] | |||
[[Right to own]] | |||
[[Subscription service]] | |||
==References== | ==References== | ||