Consumer Action Taskforce:Sample/Incident: Difference between revisions
m Kostas moved page Template:Sample/Incident to Consumer Action Taskforce:Sample/Incident without leaving a redirect: move to proper namespace |
changed it to make more sense to me (removed consumer impact section as it feels redundant in the light of the overall timeline and the consuer response section) |
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==''[Incident]''== | ==''[Incident]''== | ||
''Change title to be descriptive of the incident. Impartial and complete description of the events.'' | ''Change title to be descriptive of the incident. Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.'' | ||
=== [Company]'s response === | === [Company]'s response === | ||
''If applicable add the proposed solution to the issues by the company.'' | ''If applicable add the proposed solution to the issues by the company.'' | ||
==Lawsuit== | ==Lawsuit== | ||
| Line 18: | Line 15: | ||
===Rebuttal=== | ===Rebuttal=== | ||
''The response of the company or counterclaims.'' | ''The response of the company or counterclaims.'' | ||
===Outcome=== | |||
''The outcome, if any, of the suit.'' | |||
==Consumer response== | ==Consumer response== | ||
''Summary and key issues of prevailing sentiment from the consumers that can be documented via articles, emails to support, reviews and forum posts.'' | ''Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.'' | ||
==References== | ==References== | ||
Revision as of 20:07, 4 February 2025
Short summary of the incident. Usually 2-3 sentences that summarize the contents or the article.
Background
Information about the product/service history to provide the neccessary context surrounding the incident
[Incident]
Change title to be descriptive of the incident. Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.
[Company]'s response
If applicable add the proposed solution to the issues by the company.
Lawsuit
If applicable add any information regarding litigation around the incident here.
Claims
Main claims of the suit.
Rebuttal
The response of the company or counterclaims.
Outcome
The outcome, if any, of the suit.
Consumer response
Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.