Adobe Subscription: Difference between revisions
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==False advertising== | ==False advertising== | ||
Adobe advertises their products on their website as if they were a monthly subscription. However, they sign | Adobe advertises their products on their website as if they were a monthly subscription. However, they sign their users up for a yearly subscription without their knowledge. | ||
Adobe has a | Adobe has a two-week free cancellation policy, but after that, users will be charged for canceling their Adobe subscription. | ||
They will then offer | They will then offer deals for users to stay with Adobe longer, which will cause them to go over their two-week free cancellation policy and thus have to pay to cancel. | ||
==Access to files== | ==Access to files== | ||
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==Disappearance of Fonts== | ==Disappearance of Fonts== | ||
Adobe offers access to a huge library of fonts as part of | Adobe offers access to a huge library of fonts as part of their Creative Cloud subscription. | ||
However, those are not guaranteed to stay. For instance, on June 15th, 2020, | However, those are not guaranteed to stay. For instance, on June 15th, 2020, several fonts were removed<ref>https://creativepro.com/more-fonts-are-being-retired-from-creative-cloud/</ref>, leaving users who used these in their projects to purchase expensive licenses if they needed to make edits to existing documents. In theory, if a foundry goes out of business, this would leave users without access to the font they used for past projects, which could be detrimental if it is something like a corporate design for a company which would then be dependent on that font. Designers who offer templates for sale are faced with their work becoming worthless over night. | ||
== The Venezuela Incident == | ==The Venezuela Incident== | ||
In 2019, users in Venezuela were temporarily locked out of their Adobe software<ref>https://www.theverge.com/2019/10/7/20904030/adobe-venezuela-photoshop-behance-us-sanctions</ref> due to political disputes between Venezuela and the | In 2019, users in Venezuela were temporarily locked out of their Adobe software<ref>https://www.theverge.com/2019/10/7/20904030/adobe-venezuela-photoshop-behance-us-sanctions</ref> due to political disputes between Venezuela and the United States. Users were unable to do their work and had their livelihoods threatened. Unlike perpetually licensed software, which is usually guaranteed to work after purchase, users of an Adobe software can essentially be locked out of their software over night. Users were only eligible for a refund for their license fee, not the damages in reputation and loss of profit. | ||
==How to pay less to cancel== | ==How to pay less to cancel== | ||
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However, you have avoided having to pay as much to cancel as you would have normally. | However, you have avoided having to pay as much to cancel as you would have normally. | ||
== References == | ==References== | ||
<references /> | <references /> | ||
Revision as of 20:33, 5 February 2025
False advertising
Adobe advertises their products on their website as if they were a monthly subscription. However, they sign their users up for a yearly subscription without their knowledge.
Adobe has a two-week free cancellation policy, but after that, users will be charged for canceling their Adobe subscription.
They will then offer deals for users to stay with Adobe longer, which will cause them to go over their two-week free cancellation policy and thus have to pay to cancel.
Access to files
With the exception of Lightroom Classic, which offers a limited mode that can no longer edit, but still export images after cancelling a subscription, the file formats of Creative Cloud apps are completely proprietary and can only be opened, edited and exported without restrictions from Adobe Creative Cloud applications. This means that cancelling the subscription also leads to the user losing all access to the files created with their applications until they re-subscribe.
Moreover, when Adobe cancels a product (which they regularly do), the corresponding applications can in some cases no longer be installed. In this case, the user no longer has any way to access or edit their files. A prominent example of this is Adobe Encore, a DVD authoring program. If a customer needs to re-visit an old DVD project and re-export it with a minor adjustment, they now need to re-create it from scratch in another software at their own cost.
Disappearance of Fonts
Adobe offers access to a huge library of fonts as part of their Creative Cloud subscription.
However, those are not guaranteed to stay. For instance, on June 15th, 2020, several fonts were removed[1], leaving users who used these in their projects to purchase expensive licenses if they needed to make edits to existing documents. In theory, if a foundry goes out of business, this would leave users without access to the font they used for past projects, which could be detrimental if it is something like a corporate design for a company which would then be dependent on that font. Designers who offer templates for sale are faced with their work becoming worthless over night.
The Venezuela Incident
In 2019, users in Venezuela were temporarily locked out of their Adobe software[2] due to political disputes between Venezuela and the United States. Users were unable to do their work and had their livelihoods threatened. Unlike perpetually licensed software, which is usually guaranteed to work after purchase, users of an Adobe software can essentially be locked out of their software over night. Users were only eligible for a refund for their license fee, not the damages in reputation and loss of profit.
How to pay less to cancel
If you have to pay to cancel, there is a way to bypass having to pay as much money as they are offering.
On your adobe account, you can swap your plan with a much cheaper plan. You will have to pay for this new plan.
Then, using their 2 week free cancel policy, you can then cancel for free and both plans will be canceled.
However, you have avoided having to pay as much to cancel as you would have normally.