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Consumer Action Taskforce:Sample/Incident: Difference between revisions

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changed it to make more sense to me (removed consumer impact section as it feels redundant in the light of the overall timeline and the consuer response section)
Remove italics around placeholder text because it's annoying in the visual editor
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''Short summary of the incident. Usually 2-3 sentences that summarize the contents or the article.''
Short summary of the incident. Usually 2-3 sentences that summarize the contents or the article.


==Background==
==Background==
''Information about the product/service history to provide the neccessary context surrounding the incident''
Information about the product/service history to provide the necessary context surrounding the incident


==''[Incident]''==
==[Incident]==
''Change title to be descriptive of the incident. Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.''
Change title to be descriptive of the incident. Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.
=== [Company]'s response ===
=== [Company]'s response ===
''If applicable add the proposed solution to the issues by the company.''
If applicable add the proposed solution to the issues by the company.


==Lawsuit==
==Lawsuit==
''If applicable add any information regarding litigation around the incident here.''
If applicable add any information regarding litigation around the incident here.
===Claims===
===Claims===
''Main claims of the suit.''
Main claims of the suit.
===Rebuttal===
===Rebuttal===
''The response of the company or counterclaims.''
The response of the company or counterclaims.
===Outcome===
===Outcome===
''The outcome, if any, of the suit.''
The outcome, if any, of the suit.


==Consumer response==
==Consumer response==
''Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.''
Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.
 


==References==
==References==
{{reflist}}
{{reflist}}


<includeonly>[[Category:''Name of associated product, service, website, software, product line or company goes here'']]</includeonly>
<includeonly>[[Category:Name of associated product, service, website, software, product line or company goes here]]</includeonly>
<noinclude>
<noinclude>
[[Category:Article sample templates]]</noinclude>
[[Category:Article sample templates]]</noinclude>

Revision as of 10:59, 7 February 2025

Short summary of the incident. Usually 2-3 sentences that summarize the contents or the article.

Background

Information about the product/service history to provide the necessary context surrounding the incident

[Incident]

Change title to be descriptive of the incident. Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.

[Company]'s response

If applicable add the proposed solution to the issues by the company.

Lawsuit

If applicable add any information regarding litigation around the incident here.

Claims

Main claims of the suit.

Rebuttal

The response of the company or counterclaims.

Outcome

The outcome, if any, of the suit.

Consumer response

Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.

References