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Consumer Action Taskforce:Sample/Incident: Difference between revisions

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{{Placeholder box|Information about the product/service history to provide the necessary context surrounding the incident}}
{{Placeholder box|Information about the product/service history to provide the necessary context surrounding the incident}}
   
   
==[Incident]==
==[Incident]==
{{Placeholder box|Change this section's title to be descriptive of the incident.
{{Placeholder box|Change this section's title to be descriptive of the incident.
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Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.}}
Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.}}
   
   
===[Company]'s response===
===[Company]'s response===
{{Placeholder box|If applicable, add the proposed solution to the issues by the company.}}
{{Placeholder box|If applicable, add the proposed solution to the issues by the company.}}
   
   
==Lawsuit==
==Lawsuit==
{{Placeholder box|If applicable, add any information regarding litigation around the incident here.
{{Placeholder box|If applicable, add any information regarding litigation around the incident here.
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The outcome of the suit, if any.}}
The outcome of the suit, if any.}}
   
   
==Consumer response==
==Consumer response==
{{Placeholder box|Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.}}
{{Placeholder box|Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.}}
   
   
==References==
==References==
{{reflist}}
{{reflist}}

Revision as of 20:46, 8 February 2025

Short summary of the incident. Usually 2-3 sentences that summarize the contents or the article.


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Background

Information about the product/service history to provide the necessary context surrounding the incident


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[Incident]

Change this section's title to be descriptive of the incident.

Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.


Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


[Company]'s response

If applicable, add the proposed solution to the issues by the company.


Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


Lawsuit

If applicable, add any information regarding litigation around the incident here.

Claims

Main claims of the suit.

Rebuttal

The response of the company or counterclaims.

Outcome

The outcome of the suit, if any.


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Consumer response

Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.


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References


Add a category named after the associated product, service, website, software, product line or company


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