Valve removes arbitration requirement from Steam Subscriber Agreement: Difference between revisions
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In September 2024, [[Valve]] removed both the individual [[Forced Arbitration|binding arbitration]] requirements and class-action waiver from the [https://store.steampowered.com/subscriber_agreement Steam Subscriber Agreement], | In September 2024, [[Valve]] removed both the individual [[Forced Arbitration|binding arbitration]] requirements and class-action waiver from the [https://store.steampowered.com/subscriber_agreement Steam Subscriber Agreement].<ref>NACA's arbitration definition: [https://www.consumeradvocates.org/for-consumers/arbitration/ https://www.consumeradvocates.org/for-consumers/arbitration/.] . [https://web.archive.org/web/20250101160116/https://www.consumeradvocates.org/for-consumers/arbitration/ Archived] from the original on 1 January, 2025. Retrieved 17 January, 2025.</ref><ref>https://store.steampowered.com/news/app/593110/view/4696781406111167991. [https://web.archive.org/web/20240927180120/https://store.steampowered.com/oldnews/ Archived] from the original on 27 September, 2024. Retrieved 17 January, 2025.</ref><ref>Steam Subscriber Agreement: https://store.steampowered.com/subscriber_agreement. [https://web.archive.org/web/20240928014938/https://store.steampowered.com/subscriber_agreement/ Archived] from the original on 28 September, 2024. Retrieved 17 January, 2025.</ref> That agreement is essentially [[Steam]]'s [[End-user license agreement]]. This was done because of a pending [https://storage.courtlistener.com/recap/gov.uscourts.wawd.337957/gov.uscourts.wawd.337957.1.0.pdf class-action lawsuit] wherein "the named Plaintiffs won binding decisions from arbitrators rendering Valve's arbitration provision unenforceable for both lack of notice and because it impermissibly seeks to bar public injunctive relief."<ref>"Steam doesn’t want to pay arbitration fees, tells gamers to sue instead": https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/. [https://web.archive.org/web/20241217090450/https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/ Archived] from the original on 17 December, 2024. Retrieved 17 January, 2025.</ref><ref>https://www.youtube.com/watch?v=1f81qXxggo8, Louis Rossmann</ref> | ||
== Implications == | ==Implications== | ||
This restores consumer rights to both court litigation and class-action lawsuits, rather than being bound to forced arbitration, for resolving disputes with Steam. | This restores consumer rights to both court litigation and class-action lawsuits, rather than being bound to forced arbitration, for resolving disputes with Steam. | ||
== | == References == | ||
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[[Category:Valve Corporation]] | [[Category:Valve Corporation]] | ||
[[Category:Articles based on videos]] | [[Category:Articles based on videos]] |