Etoro

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Etoro

Basic information
Founded	2007
Type	Private
Industry	Financial services, online trading.
Official website	https://www.etoro.com

eToro is a social trading and multi-asset investment company focused on providing financial services. In 2023, the company valuation was $3.5 billion. At the beginning of 2025, the company filed for Nasdaq. In September 2024, eToro had 38 million registered users, and over 3.2 million funded accounts.

An introductory paragraph starting with "Etoro is a ..."

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Consumer impact summary

Overview of concerns that arise from the company's conduct regarding (if applicable):

• User Freedom
• User Privacy
• Business Model
• Market Control

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Incidents

The platform automatically sends your information to your local government, however they only display your profits and losses in their sloppy web interface (which the Spanish government requires you to declare yearly) unless you join their eToro Club. If you don't join, they don't let you download the .csv file containing every transaction, and you have to go through potentially hundreds of pages copying and pasting every transaction separately.

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This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the Etoro category.

• Leveraged crypto position closures: On 8 January 2021, eToro notified its European customers that "due to exceptional market volatility within the crypto markets", margin positions for all leveraged crypto positions must be closed and turned into non-leveraged. Customers were cautioned that non-compliance would result in position closures within four hours.
• Closure of customer positions in Magnit shares: On 2 March 2022, eToro closed customers' positions in Magnit shares at $0.01 a share, paying out customers. Before the Russian invasion of Ukraine in February 2022, Magnit shares were worth $14.20 a share.
• False advertising in Italy: In 2023, the Italian Competition Authority imposed a fine of €1.3 million on eToro for misleading advertising. The Authority concluded that eToro's Italian website promoted zero-commission share trading and did not disclose multiple costs and financial risks, including currency exchange rate fluctuations and functional limits on clients' rights. Such nondisclosures induced customers to act in ways they would not have acted, in violation of Articles 20, 21, and 22 of the Italian Consumer Code.

Products

This is a list of the company's product lines with articles on this wiki.

• Example product line one (release date): Short summary of the product's incidents.
• Example product line two (release date):

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See also

Link to relevant theme articles or companies with similar incidents.

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