Reckon

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Reckon

Basic information
Founded	1987
Legal Structure	Public
Industry	Software
Official website	https://www.reckon.com/

Reckon is an software company based in Australia, providing desktop and cloud-based accounting software for accountants, bookkeepers, small to medium businesses and personal users.

Consumer impact summary

Business Model: Moved to a subscription based model, revocking access to the previously bought perpetual licenses.

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Reckon category.

Invalidation of perpetual licenses (18 Oct 2019)

Reckon's business model relied on selling perpetual licenses with two years of technical support. In 2019 they switched to subscription software, invalidating all the perpetual licenses except for the 2018 and 2019 versions. Customers with revoked licenses were effectively held ransom with their software, losing all access and functionality if they hadn’t opted for a subscription-based model.

See also

• Nitro PDF License Deactivating
• Teamviewer Terminates Perpetual Licenses
• Bandicam perpetual license invalidation
• FreePhoneLine revokes Lifetime VoIP service for monthly subscription model.
• Fongo changes purchased Lifetime Ad Removal to Monthly Subscription
• Ngenic forces subscription on previously “lifetime” Tune customers
• Keyshot