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Capital One Shopping is a free browser extension from Capital One that allows users to find discounts from various online retailers.

Capital One Shopping
Basic Information
Release Year 2020
Product Type Capital One, Browser extension
In Production Yes
Official Website https://capitaloneshopping.com/

Consumer-impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

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Incidents

Creators' lawsuit (Jan 2025)

Online creators filed a class-action lawsuit against Capital One, alleging that the company used cookies to override the commissions that content creators would've earned through affiliate marketing[1][2]. In their lawsuit, they claimed unjust enrichment by Capital One as well as intentional interference with contractual relations and conversion, among other claims[3]. Capital One attempted to dismiss the case in June, then finally settled in September while admitting to no wrongdoing[2].

Alleged fraudulent discounts

Many users have claimed Capital One Shopping advertises fraudulent discounts that don't actually exist. Capitaloneshopping.com holds a rating of 1.3 stars on Trust Pilot, with many reviewers claiming "fraudulent prices," calling the browser extension a "hoax," and stating how they feel "frustrated" and cheated.[4]

See also

Honey browser plugin controversy

References

  1. "Capital One Browser Extension Scam Lawsuit Investigation". Class Law Group. Archived from the original on 14 Nov 2025.
  2. 2.0 2.1 Stempel, Jonathan (18 Sep 2025). "Capital One settles social media creators' lawsuit". Reuters. Archived from the original on 24 Feb 2026.
  3. "Consumer Protection: Capital One allegedly misappropriated commissions through browser extension". Virginia Lawyers Weekly. 16 Jun 2025. Archived from the original on 24 Jul 2025.
  4. "customers reviews on trustpilot as of 24 February 2026". Trustpilot. 24 Feb 2026. Archived from the original on 24 Feb 2026.