Monoprice

⚠️ Article status notice: This article has been marked as incomplete

This article needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues.

This notice will be removed once sufficient documentation has been added to establish the systemic nature of these issues. Once you believe the article is ready to have its notice removed, visit the discord and post to the #appeals channel.

Learn more ▼

This Article Requires Additional Verification

---

This article has been flagged due to verification concerns. While the topic might have merit, the claims presented lack citations that live up to our standards, or rely on sources that are questionable or unverifiable by our standards. Articles must meet the Moderator Guidelines and Mission statement; factual accuracy and systemic relevance are required for inclusion here!

Why This Article Is In Question

---

Articles in this wiki are required to:

• Provide verifiable & credible evidence to substantiate claims.
• Avoid relying on anecdotal, unsourced, or suspicious citations that lack legitimacy.
• Make sure that all claims are backed by reliable documentation or reporting from reputable sources.

Examples of issues that trigger this notice:

• A topic that heavily relies on forum posts, personal blogs, or other unverifiable sources.
• Unsupported claims with no evidence or citations to back them up.
• Citations to disreputable sources, like non-expert blogs or sites known for spreading misinformation.

How You Can Improve This Article

---

To address verification concerns:

• Replace or supplement weak citations with credible, verifiable sources.
• Make sure that claims are backed by reputable reporting or independent documentation.
• Provide additional evidence to demonstrate systemic relevance and factual accuracy. For example:
  • Avoid: Claims based entirely on personal anecdotes or hearsay without supporting documentation.
  • Include: Corporate policies, internal communications, receipts, repair logs, verifiable video evidence, or credible investigative reports.

If you believe this notice has been placed in error, or once the article has been updated to address these concerns, please visit the #appeals channel on our Discord server: Join here.

Monoprice is a US-based online retailer specializing in high-quality electronics, accessories, and home entertainment products at competitive prices. Founded in 2002, the company has gained popularity for offering a wide range of consumer electronics, including cables, audio equipment, computer peripherals, and home-theater systems.

Monoprice

Basic information
Founded	2002
Type	Private
Industry	Electronics
Official website	https://monoprice.com/

Consumer impact summary

Monoprice requires that all visitors to their website follow the arbitration agreement which dictates that Monoprice and consumers both will handle any significant, formal disputes through arbitration or in small claims court only; consumers waive their right to a trial by jury, their right to participate in class action lawsuits, and their right to resolve disputes outside of small claims.

Incidents

Dark Matter 27-inch monitor, "warranty void if removed" stickers

The Dark Matter 27-inch gaming monitor from Monoprice has a "warranty void if removed" sticker over a screw on the monitors VESA mounting point. This screw must be removed if the consumer wanted to use a monitor arm or otherwise utilize the advertised VESA compatibility of the monitor. This raised concerns about whether the sticker was deliberately placed to prevent consumers from mounting their monitors without voiding the warranty, as removing the sticker to access the screw would render the warranty invalid.