Cricut

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Cricut

Basic information
Founded	1969
Type	Public
Industry	Consumer electronics
Official website	https://cricut.com/

Cricut, Inc. is an American brand of cutting plotters, or motorised cutting machines, designed for home crafters. The machines are used for cutting paper, felt, and vinyl plus materials such as fabric, leather, matboard, and wood. Cricut is headquartered in South Jordan, Utah.

Consumer impact summary

Overview of concerns that arise from the company's conduct regarding (if applicable):

• User Freedom
• User Privacy
• Business Model
• Market Control

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Controversies

Attempted move to subscription model

In 2020 Cricut tried to change their Terms of Service (TOS) so that the machine that was already purchased would now require a subscription if a consumer used it more then 20 times in a month. The backlash was significant enough that they went back on this change, striking through the statement on their website

Replacement warranty policy

Further Reading: Cricut Replacement Warranty Policy

In 2023, YouTuber Buy it Fix it bought a second hand Cricut Maker 3, which was still under warranty, and alleged Cricut had failed to offer an option to repair the product. They instead offered to furnish a new device and instructed the consumer to dispose of the nonfunctioning device. Buy it Fix it further alleges Cricut bans the serial numbers of the devices due to be disposed, making them impossible to use with their proprietary software, effectively ruining any chance of repairing the device in the future.

Products

This is a list of the company's product lines with articles on this wiki.

• Example product line one (release date): Short summary of the product's incidents.
• Example product line two (release date):

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See also

• Cricut Replacement Warranty Policy