Turkcell Superonline
Turkcell Superonline is a Turkcell subsidiary that provides various telecommunications services, primarily fiber internet, over its own infrastructure.
| Basic information | |
|---|---|
| Founded | 2004 |
| Type | Subsidiary |
| Industry | Telecommunications |
| Official website | https://superonline.net |
Consumer-impact summary
- User freedom
- User privacy
- Market Control
Incidents
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Turkcell Superonline category.
Example incident one (date)
- Main article: link to the main article
Short summary of the incident (could be the same as the summary preceding the article).
Example incident two (date)
...
Controversies
PPPOE/WAN Password Restrictions
Turkcell Superonline does not disclose the PPPoE/WAN username and password of its users. This restricts the freedom of users to use their own modems instead of the modems provided by Superonline. Although some users try to obtain this password through various methods, it is reported to be very difficult or impossible to obtain, especially for some modem models (e.g. HG255s). It is stated by users that even if the PPPoE username and password are known, the internet service provider (ISP) must register the MAC address of the new modem in its system, otherwise the modem cannot be used.
Products
- Turkcell Superonline Fiber ():
- Turkcell Superonline ADSL ():
- Turkcell Superonline Kable İnternet ():