Crunchyroll Ads with Paid Subscription

Revision as of 19:35, 21 June 2025 by InTransparencyWeTrust (talk | contribs) (Put notice on article asking for relevance review)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)

⚠️ Article status notice: This Article's Relevance Is Under Review

This article has been flagged for questionable relevance. Its connection to the systemic consumer protection issues outlined in the Mission statement and Moderator Guidelines isn't clear.

If you believe this notice has been placed in error, or once you have made the required improvements, please visit the #appeals channel on our Discord server: Join Here.

Notice: This Article's Relevance Is Under Review

To justify the relevance of this article:

  • Provide evidence demonstrating how the issue reflects broader consumer exploitation (e.g., systemic patterns, recurring incidents, or related company policies).
  • Link the problem to modern forms of consumer protection concerns, such as privacy violations, barriers to repair, or ownership rights.

If you believe this notice has been placed in error, or once you have made the required improvements, please visit the #appeals channel on our Discord server: Join Here.

Periodically when starting a show, you may be served an advertisement when logged into an ad free tier subscription. There is no mention of 'ad' in the TOS to indicate ads may appear with a subscription shown up with an advertised 'ad free' tier.

Background edit

When logged in with an ad free subscription, I received a skippable ad promoting a different show. After reaching out to customer support, they responded stating, "These are not traditional ads or commercials but rather promotional trailers for other content that might interest you."

[Incident] edit

Change this section's title to be descriptive of the incident.

Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.


Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

Crunchyroll's response edit

 
The support email I received after contacting support about the issue.


Lawsuit edit

If applicable, add any information regarding litigation around the incident here.

Claims

Main claims of the suit.

Rebuttal

The response of the company or counterclaims.

Outcome

The outcome of the suit, if any.


Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

Consumer response edit

Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.


Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

References edit