Talk:Meta AI wrongful permanent account suspensions
Suggested additions or changes to this article edit
Research for details, sources necessary, fact checking:
- Meta Verified support - Almost universally if not 100% useless for CSE bans. Most often they don't even seem to be human. Incompetent, careless or unable to help with issue. Reddit communities constantly debate this and share their experiences.
- Small claims court in US - seems to be the most successful method of recovering accounts, Meta won't bother sending a lawyer and will reinstate user's account.
- How much is AI involved and how much are actual human employees involved?
- Incorporate information from sources (News, People over platforms petition) into article (Facebook and Instagram users complain of account bans; Instagram wrongly says some users breached child sex abuse rules; Angry, confused and worried about police – behind Instagram bans; Petition · Meta Wrongfully Disabling Accounts with No Human Customer Support - Canada · Change.org )
- What methods are users trying to regain their accounts, what the results are - Meta Verified support, legal action (small claims court, possibility of class action lawsuit,...)
- Possibly unlawfully altered terms and conditions without notifying users (Meta Involved in a full Cover Up ! Changing their terms of use after mass suspending user accounts, deleting suspicious overseas log in data & changing suspension reason from CSE to SOC. Meta legal team working OT to cover their tracks & their a**es from mass huge lawsuits. : r/InstagramDisabledHelp)
- Means of legal action outside of the US
Other:
- Properly incorporate source citations
- Outline the ways of pushing back against Meta - Contacting media outlets, signing petition, submitting class action form ( Petition · Meta Wrongfully Disabling Accounts with No Human Customer Support - Canada · Change.org; Meta Class Action - Class Member Inquiry & Application)
- Structure cleanly and refine article to things such as user experiences getting banned, trying to contact Meta, regain accounts; Meta's behaviour.