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NZXT, Inc. is an American computer-hardware manufacturer founded in 2004 and based in Los Angeles, California. The company manufactures computer cases, components, and accessories for the PC-gaming market. Products are designed in Los Angeles and manufactured in Shenzhen.[1]

NZXT
Basic information
Founded 2004
Legal structure Private
Industry Computer hardware
Official website http://nzxt.com/

Controversies

Main article: NZXT Flex

Hardware Warranty coverage issues

Serval reports of excessively difficult or denied Warranty coverage issues on their 6-year Kraken aio coolers. One user reports being instructed to live stream[2] their warranty issue in their RMA process.[3][4][2][5]

References

  1. Burke, Steve (27 May 2016). "NZXT Factory Tour in China – Start-to-Finish Case Manufacturing". GamersNexus. Archived from the original on 23 May 2017. Retrieved 18 Mar 2025.
  2. 2.0 2.1 @aaradorn (3 Nov 2019). "NZXT warranty is a bit of a pain in the ass. Kraken x62". Linus Tech Tips Forum. Retrieved 18 Mar 2025.{{cite web}}: CS1 maint: url-status (link)
  3. "NZXT Customer Support is Refusing to Honor Warranty on Defective Part". Reddit. Retrieved 18 Mar 2025.{{cite web}}: CS1 maint: url-status (link)
  4. "NZXT Controversy Discussion". PCGamer. 5 Dec 2024. Retrieved 18 Mar 2025.{{cite web}}: CS1 maint: url-status (link)
  5. "NZXT Gaming PCs - Warranty Claim and RMA FAQ". NZXT. Retrieved 18 Mar 2025.{{cite web}}: CS1 maint: url-status (link)