Consumer Rights Wiki

Itron

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Itron, Inc. is an American technology company that offers products and services for energy and water resource management. It is headquartered in Liberty Lake, Washington, United States. The company's products measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology, communications systems, software, as well as managed and consulting services.

Itron
Basic information
Founded 1977
Legal Structure Public
Industry Smart meter(s) and Modules, Smart Grid, Data Collection, Analysis Software, Data Management, Water Communication Modules, Internet of Things (IoT), Smart Cities, Sensing + Control, Solar Monitoring, Natural Gas Detectors, Distributed Energy Resources, Smart Streetlights
Also known as
Official website https://na.itron.com

Consumer-impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User freedom
  • User privacy
  • Business model
  • Market control

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Itron's services and products allow Itron access to many sources of data from their customers (mainly energy companies) and customers' end users:

  • User Freedom - Many distribution and energy companies force customers to use technology from Itron (ex:Smart meter(s) for gas, water, and electric) or face a monthly charge.
  • User Privacy - Unable to view Itron Data Processing Agreement (Itron as Processor) https://na.itron.com/legal/privacy/contracts
  • Business Model
  • Market Control - Itron has an overwhelming amount of companies currently using it's services and technologies, see below for partial list:

North America: CenterPoint Energy; Southern California Edison; Pacific Gas & Electric; BC Hydro; FirstEnergy; DTE Energy; San Diego Gas & Electric; Cleveland Water; Sacramento Municipal Utility District; Glendale Water and Power; Rancho California Water District; Los Angeles Department of Water and Power (LADWP); Florida Power & Light; Public Services Company of New Mexico

Europe, Middle East & Africa: EDF Energy; Gaz Réseau Distribution France (GRDF); Yorkshire Water; Italgas; Malta Water Services Corporation; State Oil Company of Azerbaijan (SOCAR); Aguas de Valencia; Linea Distribuzione, Stadtnetze Neustadt and Stadtwerke Garbsen.

Asia Pacific & Australia: Powercor; CitiPower; PT Perusahaan Listrik Negara (PLN); Hong Kong Water; Sydney Water; Mitsubishi Electric Corporation; Tonga Power Limited (TPL).

South America: Iberdrola; Dominican Corporation of State Electricity Companies; NAMC Algeria; CPFL Energia; Eletrobras; ELO Sistemas Eletrônicos (ELO).

Incidents

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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Itron category.

Example incident one (date)

Main article: link to the main CR Wiki article

Short summary of the incident (could be the same as the summary preceding the article).

Example incident two (date)

...

Products

This is a list of the company's product lines with articles on this wiki.

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  • Electricity Meters + Modules and Smart Electricity meters
    • Cellular Module
    • CENTRON
    • CENTRON II
    • CENTRON Polyphase
    • CENTRON Polyphase III Advanced CP3SLV
    • CENTRON Polyphase R400
    • CENTRON R400
    • CENTRON R450 Advanced Meter
    • FDM Workorders
    • Firmware Upgrader (FWU)
    • Gen5 CENTRON II
    • Gen5 Riva Meter
    • Gen5 Riva Polyphase Electric Meter
    • Itron Mobile Radio (IMR)
    • Meter Program Configurator (MPC)
    • OpenWay CENTRON
    • OpenWay CENTRON Cellular LTE-M
    • OpenWay CENTRON Polyphase Meter
    • OpenWay Riva CENTRON Meter
    • OpenWay Riva CENTRON Polyphase Meter
    • PC-PRO+ Advanced
    • SENTINEL
    • Solar Meter

See also

References

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