JodyBruchonFan

Welcome, and discussion on tone within the wiki

Hi @JodyBruchonFan,

Welcome to the wiki! It's good to see you here and editing, and I just wanted to clarify some things about the policies regarding tone and voice on the wiki.

In general, we strive to be mostly neutral and non-judgemental, and avoid making accusations against *specific* companies practices, or incidents (rather, we cite sources who have made such accusations, and explain why they have reached their conclusions) in the voice of the wiki. This, however, is not exclusively the case as in the case of theme articles, such as the pages you've been working on, we allow for opinions to be voiced in the voice of the wiki, and for the wiki to have a clear point of view, but the language used should still generally try and remain quite calm and measured (the 'senator/granny rule' here kind of covers this: Consumer Rights Wiki:Editorial guidelines), and should reflect the broad consensus of the community.

Your edit on the smart meter page in particular, felt too strongly worded, and I've reverted it. The other ones need some touching up on the tone front, but I think there's a good case for having them on the wiki, and you make some good points!

As a general point of reference, the guidelines on tone, and making points in the wiki's voice are a bit different for theme and non-theme articles. Essentially, theme articles are much more permissive on that front, but articles about specific incidents or companies have to stick to guidelines that are tighter, and a bit more like Wikipedia's.

In any case, we do appreciate your contributions very much, and hope to see you around!

Best wishes,

Keith Keith (talk) 15:29, 1 October 2025 (UTC)