Hikvision is a video surveillance company providing products and services to over 180 countries and regions, which was founded in 2001 and headquartered in Hangzhou, China.[1]
Hikvision
| Basic information | |
|---|---|
| Founded | 2001 |
| Legal structure | Public; partly state-owned |
| Industry | Security |
| Official website | https://www.hikvision.com/en/ |
Incidents
Removal of functionalities on some PTZ cameras
In 2022 Hikvision removed functionalities on some PTZ cameras (eg. DS-2DE4A425IW-DE(S6)) with a firmware update. In this instance the auto tracking, which was described as a feature in the user manual, was removed without prior notice with the firmware version V5.7.3SP2.[2][3][4] Some users have reported that the functionality was added back only in the newer hardware revision of that camera, the old version was then marked as discontinued.[5]
References
- ↑ About Hikvision, https://www.hikvision.com/en/about-us/ Contact Hikvision, https://www.hikvision.com/en/about-us/contact-us/
- ↑ https://assets.hikvision.com/prd/public/all/doc/m000045332/UD22754B-B_Network-Speed-Dome_User-Manual_E7%2C-5.6.10-11%2C-5.7.0_PDF1-TEST_en-US_20221221.PDF Archived, https://web.archive.org/web/20251021191726/https://assets.hikvision.com/prd/public/all/doc/m000045332/UD22754B-B_Network-Speed-Dome_User-Manual_E7%2C-5.6.10-11%2C-5.7.0_PDF1-TEST_en-US_20221221.PDF
- ↑ https://www.hikvisioneurope.com/uk/portal/portal/Product%20Firmware/Hikvision/03%20Front%20Ends/Speed%20Dome%20%28PTZ%29/E7%20Platform%28DS-2DE4xxxIW%28S6%29%2CDS-2DE7xxxIW%28S6%29%29/V5.7.3/PTZ%20Camera%205.7.3SP2%20Release%20Note%20--E7.pdf Archived, https://web.archive.org/web/20250130223841/https://www.hikvisioneurope.com/uk/portal/portal/Product%20Firmware/Hikvision/03%20Front%20Ends/Speed%20Dome%20(PTZ)/E7%20Platform(DS-2DE4xxxIW(S6)%2CDS-2DE7xxxIW(S6))/V5.7.3/PTZ%20Camera%205.7.3SP2%20Release%20Note%20--E7.pdf
- ↑ https://ipcamtalk.com/threads/hikvision-ptz-firmware-update-removes-auto-tracking-deliberately-why.65348/ Archived, https://web.archive.org/web/20240108125015/https://ipcamtalk.com/threads/hikvision-ptz-firmware-update-removes-auto-tracking-deliberately-why.65348/
- ↑ https://ipcamtalk.com/threads/do-not-update-ds-2de4a425iw-de.62371/page-5/ Archived, https://web.archive.org/web/20250804194824/https://ipcamtalk.com/threads/do-not-update-ds-2de4a425iw-de.62371/page-5