Duracell Energy EV Charger is a used to charge your electric vehicles. [1] To use the charger, you must install their phone app or use their provided smart card, both of which requiring registration through their app.
| Basic Information | |
|---|---|
| Release Year | 2025 |
| Product Type | |
| In Production | Yes |
| Official Website | https://duracellenergy |
Consumer-impact summary
To use the app for charging or using smart cards for charging, you must register an account using your phone number. The app requests permissions to access network, bluetooth, location servers and to send notifications. There is not an in-app way to erase your data and delete account, but there is a phone number and email address that can be used for exercising data privacy rights. Calls to their customer service are recorded, for training purposes.
The charger has a hostspot and requires connection to your home router over WiFi. The connection can be unstable or out of range. Ethernet would be a more reliable way for the charger and router to communicate with each other.
The default password for the hotspot is easily guessable. Changing the password is done via web browser. Any settings enforcing HTTPS must be disabled to access hotpot configuration.
When using the app with all requested permissions granted and enabled, the charger itself sometimes cannot be found. It is unclear if this is due to connection issues or the app being buggy. Due to the charger hotspot not being found, you cannot control when charging starts or stops, automatically or manually.
It is possible to physically switch off the power to the charger within your home. This may be useful for mitigating the security risk of using the default, easily guessable, weak hotspot password while the charger is powered on.
Incidents
This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the Duracell Energy EV Charger category.
Example incident one (date)
- Main article: link to the main CR Wiki article
Short summary of the incident (could be the same as the summary preceding the article).
Example incident two (date)
...
See also