Consumer Advice (UK)

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Consumer Advice is a specialist service available in the UK, provided by the charity Citizens Advice.

It aims to provide free, impartial, and confidential advice on consumer problems.

Consumers can seek advice for a range of issues. Examples listed on their website[1] include:

  1. Energy
  2. Holidays and transport
  3. Buying or repairing a car
  4. Scams
  5. Something's gone wrong with a purchase
  6. Insurance
  7. Water
  8. Phone, internet or TV
  9. Home improvements
  10. You've changed your mind
  11. Post
  12. Event tickets
  13. Vets and pets

References

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  1. "Consumer Advice - Citizens Advice". Archived from the original on 5 Feb 2026. Retrieved 11 Sep 2025.