Buffalo Wild Wings

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Buffalo Wild Wings was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.

Buffalo Wild Wings

Basic information
Founded	1982
Legal Structure	Subsidiary
Industry	Food
Also known as
Official website	http://buffalowildwings.com/

Consumer-impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

• User Freedom
• User Privacy
• Business Model
• Market Control

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Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Buffalo Wild Wings category.

Norovirus Outbreak

https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/

Hepatitis A

https://www.nbclosangeles.com/news/local/hepatitis-a-infection-buffalo-wild-wings-monterey-park/3570595/ https://www.youtube.com/watch?v=3YO3066PC1k https://www.youtube.com/watch?v=hqLtKI9oFzw Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings

Adding "afford care" charge

https://www.youtube.com/watch?v=Ft5REaOFnn4 2015 Jan 8

Point Program Contain Security Vulnerabilities

Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California. Users on Reddit began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states. Users reported receiving varying responses from Buffalo, with some claiming they never received a response back, while others reported received a response and getting their points back.

https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html

https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ (login issues)

https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ Buffalo Wild Wings Response to 1 User

https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ Hack account and speculation

https://www.reddit.com/r/BuffaloWildWings/comments/xjm8xz/i_cant_believe_people_have_the_time_of_day_to/ Hack Account not much info

https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ (all the way to bottem Dec 2023 Hack)

https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ Hack Account

https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ Hacked Account

https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ Hacked Account and response from Buffalo

https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/

https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ Auto Update Issue, and cant login

https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ Can't Login

https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ Implimentation of MFA, consumer response

https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ Not Receiving Points

https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ (images)'

https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ Login Issues (After MFA update) https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/

https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ Losing points but gotten response.

https://www.reddit.com/r/assholedesign/comments/12j3cke/buffalo_wild_wings_wont_let_you_create_an_account/ (Force ARbiration)

https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ (images)

https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ Login Issues

https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ (Buffalo's E2EE update breaks users accounts) achieved 17 march

https://www.reddit.com/r/BuffaloWildWings/comments/pfgqa1/did_the_blazing_rewards_just_get_hacked/ Hacking

Hidden Delivery Fee

https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee

Hidden Carryout Fee

https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee

Consumer Mistreatment

Making Fun of Homeless People

https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/

https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/

https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt

https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt

Prioritizing Racist Customers over Black Customers

https://www.youtube.com/watch?v=_ThoWeZJvjA Navervill

https://www.youtube.com/watch?v=xb1beo9JbjA Navervill

https://www.youtube.com/watch?v=3YO3066PC1k Navervill

Customers not allowed to sing the National Athem after previously being allowed to

https://www.youtube.com/watch?v=lx_y-oqR16E

Refusing to Serve customers based on their Race and Gender

https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit

https://www.youtube.com/watch?v=ej7RI_c2gwQ

Customers Kiced out for order food at Takeout then eating at Restaurant

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Printing Racial Slurs on Receipts

https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/

https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/

https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt

Gender Checking Customers, even following them to the bathrooms.

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See also

• KFC
• Popeyes