Short summary of the incident using references.[1] Usually 2-3 sentences that summarize the contents or the article. When writing the article, insert text in the space below this box, and then delete this tip box (and the other tip boxes below). In the visual editor, just click on a box and press backspace to delete it. In the source editor, simply delete the double curly brackets, and the text inside them.
Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.
Background
Revolut emails pressuring the customer to finish account setup
Revolut Group Holdings Ltd, doing business as Revolut, is a British multinational neobank and fintech company that offers banking services for individuals and businesses. It was founded in July 2015 by British-Russian businessman Nikolay Storonsky and British-Ukrainian software engineer Vlad Yatsenko. As of 2025, the company operated in over 48 countries and caters to over 60 million retail customers globally.
[Incident]
When a customer of Revolut creates an account but doesn't complete the setup step of providing a government ID they will receive emails on the given address telling them to complete their setup in a pattern as follows[2]:
