Crunchyroll

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Crunchyroll is a US-based streaming platform dedicated to anime, owned by Sony. It was Launched on May 14, 2006.

Crunchyroll

Basic Information
Release Year	2006
Product Type	Streaming Services
In Production	Yes
Official Website	https://www.crunchyroll.com/

Consumer-impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

• User Freedom
• User Privacy
• Business Model
• Market Control

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Incidents

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This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the Crunchyroll category.

Inclusion of forced arbitration in Terms of Service (2025)

Main article: Inclusion of forced arbitration in Crunchyroll January 2025 TOS update

On January 30, 2025, Crunchyroll modified its Terms of service, announcing this via e-mail. The new terms include forced arbitration but do not include any form to opt-out from this.

Data breach (2026)

In March 2026, the customer service platform was hacked and data from recent support tickets. The hacker claimed to take 8.8 million tickets and information from 6.8 million users. Data taken includes users' name, location, e-mail address, IP address, and credit card info (in some of the cases including the complete numbers of the cards).

See also

• Netflix
• Amazon
• Disney+
• HBO Max