Atlassian

❗Article Status Notice: This Article is a stub

---

This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Learn more ▼

Issues may include:

• This article needs to be expanded to provide meaningful information
• This article requires additional verifiable evidence to demonstrate systemic impact
• More documentation is needed to establish how this reflects broader consumer protection concerns
• The connection between individual incidents and company-wide practices needs to be better established
• The article is simply too short, and lacks sufficient content

How you can help:

• Add documented examples with verifiable sources
• Provide evidence of similar incidents affecting other consumers
• Include relevant company policies or communications that demonstrate systemic practices
• Link to credible reporting that covers these issues
• Flesh out the article with relevant information

This notice will be removed once the article is sufficiently developed. Once you believe the article is ready to have its notice removed, please visit the Moderator's noticeboard, or the Discord (join here) and post to the #appeals channel, or mention its status on the article's talk page.

Atlassian is a global software company that offers a wide range of services, primarily consisting of cloud-based and traditional software products.

Atlassian

Basic information
Founded	2002
Legal Structure	Public
Industry	Software
Also known as
Official website	https://www.atlassian.com/

Consumer-impact summary

• User Freedom: Atlassian provides users with certain rights regarding their information, including the ability to access, update, and object to specific uses of their data.
• User Privacy: The company collects personal information through multiple channels: directly from the user, automatically during service use, and from third-party sources, including partners and other linked services. Atlassian distinguishes its role in data handling: they act as a "controller" of personal information regarding their own privacy practices, but act as a "processor" or "service provider" when handling data on behalf of their customers (such as an employer).
• Business Model: Atlassian utilizes a model centered on providing cloud and software products. Their model relies on using collected information to provide services, personalize user experiences, and continuously develop and improve their product offerings.

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Atlassian category.

Large-Scale Data Breach (October 2023)

A significant breach occurred involving data related to around 13.2 million Atlassian accounts. The data included sensitive user details like names, email addresses, phone numbers, job titles, employers, geographic locations, and social media profiles.

Products

• Jira (~2002)
• Confluence (~2004)
• Bitbucket (~2009)
• Trello (2011, acquired in 2019)
• Loom (2018, acquired in 2024)