Talk:Meta Oculus Quest 1 deprecation

Quest 1 basically bricked after factory reset.

Hey i am new to Wiki systems, so please notify if i need to adjust something. And please pardon my Engrish, i am German. ^^

- I wanted to use my Quest 1 after several years. I was not able to log in to my old oculus account and a constant error message showes that i need to enter some code when asked by meta.

- I followed the website on screen (something oculus.com) but there was no site. I was redirected to the meta homepage.

- Tried to recover my account there but no luck. There i was already a bit miffed because i bauth 2 or 3 apps on said account.

- At this point i could still connect with Sidequest and start apps via workaround through the Windows program

- Because this was not satisfactory i was dumb enough to do a factory reset.

- I was greeted with the message that i NEED a so called Horizon app to setup the device. WTF?!

- Couldn't even get into the standard operating environment. Now i startet to get really grumpy.

- a basic function is now blocked because of some forced firmware update 3+ years ago.

- With grinding teeth I created a random account on Meta and installed the stupid Horizon app

- But no dice. The *** app can connect to the Quest (this is also acknowledged inside the headset), but the setup process grinds to a halt at the "Safety Briefing".

- It is frustrating enough that none of the explainations during setup are skippable, wich takes around 10 minutes to get to the safety thing.

- But then waiting for a random 4 minute video to end?!... The video was playing in a loop and i let the thing run for a while. Thought "may some download in the headset".

- I repeated the procedure of "factory reset - Horizon app reinstall (tried it on 2 Android phones) - waiting - cursing -waiting - video loop" at least 4 times, as per instruction by meta bot.

- and to top the whole 3 day ride i tried to get a human on the line to fix this mess.

- i have a made copy of the last conversation with the chat bot. It's ridicoulus. the first time it send me through a loop inside the help section, wich brought me back to the bot after several clicks.

- second time i didn't fall for this, an i stayed in the chat window, demanding a human support. Bot acted compliant. But no Support member to be found.

- Quote: "Meta Horizon app issues during Quest setup can be tricky. A customer support member will be able to help you resolve the problem with the safety screen loop. Tap Get help to get connected - I've included your details so you can pick up where you left off."

- i have 4 variations of this text because the button named "Get Help" (under the Bot message) does nothing.

- Now here i am, spamming a wall of text... Is there a way to solve this?

AngryConsumer (talk) 13:47, 10 June 2026 (UTC)

Oculus was folded into the Meta company name years ago. The only way to connect any device relating to this product line today is to have a Meta account.

Unfortunately, the Meta Quest 1 device reached end of life status (EOL) in February 2023, with the final support update released in August 2024. I would not expect any support from Meta where the legacy product is concerned, given their reputation.

After doing some searching online, I found a YouTube video from 2025 that appears to offer a means around the set-up problem you described. The uploader includes a link to an older .APK version in the description that is necessary for bypassing the safety portion of the set-up. How To Get Past Safety Setup On Oculus Quest 1. As always, exercise caution in downloading files.

Hope you find this helpful.

[Übersetzung bereitgestellt von Bing Translator.]

Oculus wurde vor Jahren in den Firmennamen Meta integriert. Der einzige Weg, heute ein Gerät aus dieser Produktlinie zu verbinden, besteht darin, ein Meta-Konto zu haben.

Leider erreichte das Meta Quest 1-Gerät im Februar 2023 den End-of-Life-Status (EOL), wobei das letzte Support-Update im August 2024 veröffentlicht wurde. Angesichts ihres Rufs würde ich keinen Support von Meta für dieses ältere Produkt erwarten.

Nach einigen Recherchen im Internet habe ich ein YouTube-Video aus dem Jahr 2025 gefunden, das scheinbar eine Möglichkeit bietet, das von Ihnen beschriebene Einrichtungsproblem zu umgehen. Der Uploader fügt in der Beschreibung einen Link zu einer älteren .APK-Version bei, die notwendig ist, um den Sicherheitsbereich der Einrichtung zu umgehen. How To Get Past Safety Setup On Oculus Quest 1. Wie immer sollten Sie beim Herunterladen von Dateien Vorsicht walten lassen.

Ich hoffe, Sie finden dies hilfreich. — Sojourna (talk) 23:56, 10 June 2026 (UTC)