Ecobee

The ecobee (link to Wikipedia article) line of smart thermostats as well as cameras, doorbells and security sensors and services are from a company founded in 2007 and bought by Generac in 2021.

Ecobee

Basic Information
Release Year	2008
Product Type	SmartHome
In Production	Yes
Official Website	https://www.ecobee.com/

Discontinued products include several older smart thermostats (which lost smart functionality as a result -

• ecobee Smart Thermostat
  • Model #: EB-STAT-02
• ecobee Energy Management System (EMS)
  • Model #: EB-EMS-02
• Smart Si
• ecobee SMART

) and Switch+ light switches. . Needs more info - seems like no (last 2) or only minor functionality was lost, depending on model.

An introductory paragraph starting with "Ecobee is a ...". When writing the article, insert text in the space below this box, and then delete this tip box (and the other tip boxes below). In the visual editor, just click on a box and press backspace to delete it. In the source editor, simply delete the double curly brackets, and the text inside them.

---

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

Consumer-impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

• User freedom
• User privacy
• Business model
• Market control

---

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

Incidents

Add one-paragraph summaries of incidents below in sub-sections, which link to each incident's main article while linking to the main article and including a short summary. It is acceptable to create an incident summary before the main page for an incident has been created. To link to the page use the "Hatnote" or "Main" templates.

If the company has numerous incidents then format them in a table (see Amazon for an example).

---

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

In 2026,

• Ecobee restructured its Smart Security tiers into Core (Free), Plus (monthly or annual fee), and Advanced (monthly or annual fee). Professional monitoring is now offered as an optional add-on. Existing users' features and pricing are protected through 2026.
• Data Use Expansion: The updated Terms of Service allow Ecobee to utilize site and app usage information for "any purpose related to any use of the Site or App," though detailed opt-out toggles remain available in the app settings. [1]
• AI and Machine Learning: New language has been added to cover artificial intelligence and machine learning features. Use of these advanced features requires affirmative opt-in by the subscriber. [1]
• Utility Programs: For users participating in energy-saving or grid stabilization "Utility Programs," the policy explicitly details how name, address, and usage information may be shared with utility providers and program administrators. [1]
• Liability Limits: Liability for hardware and software issues is now capped at $100 instead of the original product purchase price. [1]

This is a list of all consumer-protection incidents related to this product line. Any incidents not mentioned here can be found in the Ecobee category.

Example incident one (date)

Main article: link to the main CR Wiki article

Short summary of the incident (could be the same as the summary preceding the article).

Example incident two (date)

...

Products

This is a list of the company's product lines with articles on this wiki.

• Example product line one (release date): Short summary of the product's incidents.
• Example product line two (release date):

---

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

See also

Link to relevant theme articles or companies with similar incidents.

---

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.