Talk:Amazon

Public information about their DRM in Amazon Music

Hi, while I was looking at some information about their codec usage, I stumbled upon this official documentation page that states the insufferable amount of stuff that your device must comply with in order to be allowed to play their music: https://developer.amazon.com/docs/music/playback_overview.html

Besides the Widevine section, this paragraph in the Prerequisites section is the most baffling one: "Playback must NOT occur on any computing platform or device where the end user has the ability to install any custom software; gain access to the file system; or install alternate trusted certificates that may be used to validate an HTTPS request."

While this is not really new information, it is good to have an official source linked here in case someone wants to fully document this.

Anonymous(talk) 12:24, 7 March 2025 (UTC)

Note

Heads up, when I was working on listing some of the controversies Amazon has been in charge of, I did lump together controversies that happened before 2024, if there's anything particularly egregious, or should be merged in, please feel free to do so! JamesTDG (talk) 09:39, 15 January 2025 (UTC)

Worker's rights and this wiki

The brief mention of workers currently present in the overview of Amazon is fine as context for the company, but I just wanted to pre-empt potential issues and reiterate that this Wiki is not the place to discuss employee rights issues (or wider social/environmental issues for that matter). Nothing wrong with discussing them in general, and they are very important, just that featuring them here would represent a substantial expansion of the wiki's scope, and it is not something we aim to achieve.

  -Keith

Why pay for shipping? scam

**"Why pay for shipping?" Prime upsell popup misrepresents item eligibility at checkout**

Wanted to flag a dark pattern in Amazon France's checkout flow that I don't see covered in the article. In late June 2026, while checking out as a new customer in France (with a prior Amazon US account), I encountered a popup with the headline "Why pay for shipping?" framed in a blue dotted border, appearing above the delivery date selector.

The popup implied that signing up for Prime would cover the shipping cost of an item in my cart. It wouldn't have — the item was a heavy/obscure product with a 15€ shipping fee that is simply not eligible for Prime free shipping. What *would* have applied was a new-customer first-order discount of 15€, which I already had (but it was applied to a different item in my cart).

When I signed up for the Prime free trial (prompted by the popup), that new-customer discount was immediately voided and replaced by Prime free shipping — which didn't apply to the item in question. Net result: ~10€ worse off than if I'd ignored the popup (15€ normal shipping fee applied, but saved 5€ on a different item by switching to the fulfilled by Amazon seller from a different previous seller with a higher shipping fee). I cancelled Prime within a few minutes using the "cancel at next billing" button in the cancelation flow.

Worth noting: my cart total already qualified for Prime free shipping on eligible items (because of a high enough cart total  ) before I ever saw the popup. The popup was therefore misleading at minimum on two counts: it implied the fee was avoidable via Prime when it wasn't, and it didn't disclose that signing up would void an existing, better discount.

This should be reproducible with a new Amazon.fr account, a VPN, and a virtual bank card — no purchase necessary to reach the checkout screen and observe the popup, and you can get the Amazon free trial by paying nothing. No screenshots saved, but the flow appears consistent.

AnotherCatgirl (talk) 08:14, 26 June 2026 (UTC)