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Home Bargains is a chain of discount stores in the UK founded in 1976 by Tom Morris.[1]

Home Bargains
Basic information
Founded 1976
Legal Structure Division
Industry Retail
Also known as
Official website https://home.bargains/

Consumer-impact summary

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Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

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Privacy

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The company undermines privacy of its customers by sharing video surveillance and facial recognition data with a third party company.

Incidents

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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Home Bargains category.

Woman wrongly accused of theft due to facial recognition error (2025-06)

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Home Bargains uses surveillance and facial recognition technology from a company called Facewatch. Due to an error, a woman was flagged as a shoplifter after her image was uploaded to the system, which led to her repeatedly being asked to leave stores of the chain without explanation. In one instance, employees surrounded her and demanded she leave.[2]

See also

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References

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  1. "About - TJ Morris". Home Bargains Corporate. Archived from the original on 2025-06-05. Retrieved 2025-06-16.
  2. Foran, Kelly; Jahangir, Rumeana (2025-06-14). "Facial recognition error sees woman accused of theft". BBC. Archived from the original on 2025-06-16. Retrieved 2025-06-16.