Asus
| Basic information | |
|---|---|
| Founded | 1989 |
| Type | Public |
| Industry | Electronics Manufacturer |
| Official website | https://asus.com/ |
ASUS (ASUSTeK Computer Inc.) is a multinational technology company headquartered in Taipei, Taiwan. It is one of the world’s largest manufacturers of computers, laptops, motherboards, graphics cards, and other electronics. ASUS is known for its gaming hardware under the ROG (Republic of Gamers) brand.
Incidents
Boot loader unlocking tool disappearing
- Main article: Asus Charges for Free Service
The ASUS boot loader unlocking tool disappearing is an example of functionality that was present at the time of sale is no longer present years down the line.
Repair practices
- Main article: Asus voids warranty of devices sent for repair over minor damages and performs unrelated repairs
Asus customers reported rejections of their repairs by what the manufacturer calls "Customer Induced Damage". Customers say that the reasons given or damages listed were wrong, and that the repairs performed were unrequested and unrelated, and that the customers had to pay a large fees to get their devices back as the warranty was voided by the manufacturer.